maox27 Posted September 7, 2019 Share Posted September 7, 2019 Hi, when i made a bet, there was about 30 min remaining, but then suddenly game was over and funds has not returned.Internet connection is ok. Link to comment Share on other sites More sharing options...
RayL Posted September 8, 2019 Share Posted September 8, 2019 Hi @maox27, we would be happy to have a closer look at this for you, could you please leave the coupon ID of the bet in question below? Based on that we can have our traders take a closer look at what happened. /Ray Former Community Moderator Link to comment Share on other sites More sharing options...
maox27 Posted September 15, 2019 Author Share Posted September 15, 2019 Coupon ID: 2101435117 Game: Newcastle Jets FC U20 - Lake Macquarie City FC U20 Link to comment Share on other sites More sharing options...
Solution RayL Posted September 16, 2019 Solution Share Posted September 16, 2019 Hi @maox27, thanks for the bet ID, the traders are looking into it and I'll be updating you here in this thread as soon as an answer is received :)Update: The match you've placed a bet on concluded succesfully with the score of 3-0https://us.soccerway.com/matches/2019/09/07/australia/northern-nsw-npl-youth-league/newcastle-jets-u18/lake-macquarie-city-u20/3154864/?ICID=PL_MS_02I'm afraid that the settlement is correct although based on your comment above the live feed of odds was interupted./Ray Former Community Moderator Link to comment Share on other sites More sharing options...
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