maox27 Posted September 7, 2019 Posted September 7, 2019 Hi, when i made a bet, there was about 30 min remaining, but then suddenly game was over and funds has not returned.Internet connection is ok.
RayL Posted September 8, 2019 Posted September 8, 2019 Hi @maox27, we would be happy to have a closer look at this for you, could you please leave the coupon ID of the bet in question below? Based on that we can have our traders take a closer look at what happened. /Ray Former Community Moderator
maox27 Posted September 15, 2019 Author Posted September 15, 2019 Coupon ID: 2101435117 Game: Newcastle Jets FC U20 - Lake Macquarie City FC U20
RayL Posted September 16, 2019 Posted September 16, 2019 Hi @maox27, thanks for the bet ID, the traders are looking into it and I'll be updating you here in this thread as soon as an answer is received :)Update: The match you've placed a bet on concluded succesfully with the score of 3-0https://us.soccerway.com/matches/2019/09/07/australia/northern-nsw-npl-youth-league/newcastle-jets-u18/lake-macquarie-city-u20/3154864/?ICID=PL_MS_02I'm afraid that the settlement is correct although based on your comment above the live feed of odds was interupted./Ray Former Community Moderator
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