Bladerunner Posted August 9, 2019 Share Posted August 9, 2019 Hi,I placed a bet on the football game Dinamo Zagreb O19 - Olimpija Ljubljana O19 on 8 aug. 2019 18:20.Betting slip: 2053314762I betted for winst Dinamo Zagreb O19, but the other team scored first so I wanted to do a cash out. But this was not possible because all the buttons were disabled and that for the rest of the game. In the beginning of the game this was not the case.Apparently technical problems seemed to be the cause.I find this a bit unfair that I know lose the entire bet. So my question is if it is possible to get my initial bet back because there clearly were problems on the website.Can somebody have a look at this?Thanks.@RayL Link to comment Share on other sites More sharing options...
RayL Posted August 13, 2019 Share Posted August 13, 2019 Hi @Bladerunner, I've reached out to our expert regarding this, he shall be in touch with more information shortly. Sorry for keeping you waiting with a response. There were indeed technical issues reported last Thursday which manifested as seen in the screenshots. In any case, we will be back with more info regarding your request shortly, thank you for reaching out to us with this. /Ray Former Community Moderator Link to comment Share on other sites More sharing options...
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