Gogogo Posted June 3, 2019 Posted June 3, 2019 I bet € 10 in a sports market and I did not get the pro poker ticket. I questioned the attendant and he said that I did not bet enough. They said I had to bet BRL55. but I bet BRL47. €1 is 4,37BRL. €10 is BRL44. I cant believe.
RayL Posted June 4, 2019 Posted June 4, 2019 Hi @Gogogo, we would gladly have a closer look, can you please leave a link to the promotion we are talking about and the ID of the bet that was made please? /Ray Former Community Moderator
Gogogo Posted June 4, 2019 Author Posted June 4, 2019 Hihttps://www.unibet.com/promotions/poker-promotions/sports-freeroll ID1956779028
Patric-Unibet Posted June 4, 2019 Posted June 4, 2019 Hi @Gogogo ,I have added a freeroll ticket to your account.I don't know which exact conversation rate was measured but you were just at the edge.To be safe I would go slighter higher (for example 50 BRL) in the future, as you were just a few cents over 10 EUR and I don't know how the rate was calculated yesterday.Thanks
Gogogo Posted June 4, 2019 Author Posted June 4, 2019 certainly the exchange rate was wrong, thank you very much for the matter solved
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