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Refund ?!


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Hi @BenjiZoo, welcome to the Community. 
A "Match" bet is based on the principle of which player progresses in the tournament, so in this case your bet did loose unfortunately. If the accident happens before the first set is finnished then it's a void. I've left the relavent terms in the psoiler below as well. 

2) “Match” bet offers are based on the general principle of tournament progress or tournament win,
depending on which phase of the competition the match refers to. The player/team progressing to the
next round or winning the tournament is to be considered as the winner of the bet regardless of match
duration, withdrawals, disqualifications, etc. These bets require at least one set to be completed for bets
to stand.


Former Community Moderator
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