Patrick1 Posted January 30, 2019 Share Posted January 30, 2019 Hi,On my Acca (id: 1753843163) I betted on over 2,5 cards for the home team (Arsenal) - the bet is set to be lost, but Arsenal got 3 cards yesterday, so it should be won. Could you please check this. :) Best regards,Patrick Link to comment Share on other sites More sharing options...
JeppeL Posted January 31, 2019 Share Posted January 31, 2019 Sorry for the late response @Patrick1! I'd be happy to have our sportsbook look at it, but I checked match and only see two yellow cards given to Arsenal players. One for Nacho Monreal and one for Alexandre Lacazette, do you know who the 3rd player being handed a card would be and maybe around when in the match it occured? :)Thank you,Jeppe Former Community Manager Link to comment Share on other sites More sharing options...
Patrick1 Posted January 31, 2019 Author Share Posted January 31, 2019 Hi Jeppe,The last man was Guendouzi - it was in first halfs over time. See the attached photos.Best regards,Patrick Link to comment Share on other sites More sharing options...
JeppeL Posted January 31, 2019 Share Posted January 31, 2019 @Patrick1 That's strange, and it was in the actual play time and not after the ref had ended the half? Because in that case the card wouldn't count. I've asked our sportsbook to check up on the bet and get back to us!/Jeppe Former Community Manager Link to comment Share on other sites More sharing options...
JeppeL Posted February 1, 2019 Share Posted February 1, 2019 @Patrick1 We heard back from the sportsbook on this, unfortunately it's as I suspected with the card being given after the referee had called for half time and as such it doesn't count towards an active bet.Best regards,Jeppe Former Community Manager Link to comment Share on other sites More sharing options...
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