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Bonus Money to poker transfer


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Hi @Bb123456, welcome to the Community. The financial part of your account is made in a way in which your money is accessible in all products without the need of transfer under normal circumstances. But there is one exception and this is the case with your account as well. You have a Bonus active that cannot be wagered in Poker, therefore the money won't show when you access your poker profile. It appears only on the products that you can complete your wagering requirement. Hope this makes sense, but do let us know if there is anything that still needs clarifying.



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