Previsiion Posted October 9, 2018 Share Posted October 9, 2018 I bet on the match puig but she abandoned .. and I'm not refund c is normal ??? Link to comment Share on other sites More sharing options...
JeppeL Posted October 10, 2018 Share Posted October 10, 2018 @Previsiion I can check up on it with the Sportsbook, but do you have a coupon ID of the bet please?/Jeppe Former Community Manager Link to comment Share on other sites More sharing options...
Previsiion Posted October 10, 2018 Author Share Posted October 10, 2018 Yes the id : 1604271359 Link to comment Share on other sites More sharing options...
JeppeL Posted October 12, 2018 Share Posted October 12, 2018 @Previsiion Sorry for the late reply! The reason the bet is lost is because the 1st set had been finished, when that happens then bets stands even though one player retire - you can read here for a longer explanation of why we have this rule: https://www.unibetcommunity.com/t5/Unibet-how-to-s/Tennis-What-happens-when-a-player-forfeits-a-match-Sportsbook-T/td-p/14682/Jeppe Former Community Manager Link to comment Share on other sites More sharing options...
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