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Lightning roulette


Vince88
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Hi,

I was playing lightning roulette and won 77 euros. After a while it didnt accept my bets anymore, so I left the game but the money I won is not on my account :-( does anybody know how I can be helped ? Would be a shame if I lost it..

Thx

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Hi @Vince88, welcome to the Community :)

I would be more than happy to involve the relevant people and investigate this for you but I would need a bit more information in order to do so.

In your account under Casino History you should be able to locate the time of the spin, I would need a 5 minute ruff interval on when that winning spin was made to analyze all the hands and see if there was something wrong.

Hope to hear back from you at your earliest convenience.

 

/Ray

 

@pittpitt, thanks for tagging

 

 

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