Betzcom Posted October 17, 2017 Share Posted October 17, 2017 I should have completed Step 3 when I bet on Liverpool to win @ 2.80, but my bonus did not progress and I cannot do step 4 (activate the £10 Risk Free bet etc.). I can't seem to find it anywhere. Am I missing something?Can someone please attach a screenshot with a big red circle/arrow showing dork-me what I need to click/do?Thanks in advance,Betzcom Link to comment Share on other sites More sharing options...
PokerAndBetting Posted October 17, 2017 Share Posted October 17, 2017 the progress isn't displayed as complete, when it is, both rings are green. But it seems you've done everything right, if you actived this bonus before you placed the bet. The price of hating other human beings is loving oneself less.-Eldridge Cleaver Link to comment Share on other sites More sharing options...
Betzcom Posted October 17, 2017 Author Share Posted October 17, 2017 Thanks for your quick reply @PokerAndBettingI activated it 6 days ago (60 day bonus now run down to 53, as shown in the screen shot), and the bet was done 3 days ago, so everything should be in order.I lost the bet, true, but I didn't see a requirement that it had to be a winning bet.Very puzzling. Link to comment Share on other sites More sharing options...
MarcoV Posted October 17, 2017 Share Posted October 17, 2017 Looks a bit weird indeed @Betzcom. It's like the on Liverpool isn't linked to the bonus which should have been the case. I assume that the bet you've placed on tonight's match is the one you'd like to be risk free? If so, I'll make sure it is :) Former community moderator Link to comment Share on other sites More sharing options...
Betzcom Posted October 17, 2017 Author Share Posted October 17, 2017 Thanks for your reply and offer @MarcoV, but I'd like to save my risk-free bet (probably for a tennis bet).So could you please set my bonus offer to the correct progression leve, or forward my issue to the correct team member to deal with?Thanks for your help in advance,Betzcom Link to comment Share on other sites More sharing options...
MarcoV Posted October 17, 2017 Share Posted October 17, 2017 @Betzcom The risk free bet has been activated now :) Former community moderator Link to comment Share on other sites More sharing options...
Betzcom Posted October 17, 2017 Author Share Posted October 17, 2017 Great, thanks for your help, @MarcoV! Link to comment Share on other sites More sharing options...
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