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Client stops working regularly on Mac after Sonoma OS update


Dubnjoy000
  • Priority: High Status: On backlog

It happened 5 times in the past week since my Mac OS Sonoma update, but tables suddenly stop responding to the actions of the click of the mouse, while the rest of my computer is still commuting to mouse clicks.  The only solution I have found, is to shut down the Unibet software and reboot it again.

Thx!


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The freeze just happened again ; fortunately, it had not happened since I posted this thread, so in roughly 15-20h of play 😎  Unfortunately, it was costly this time around, as I was involved in a few small pots as well as lost a few bbs on my Hexapro 😬  My Mac system also did not create a crash log for this manual shutdown of the client.

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Our QA have tried to reproduce the issue, but unfortunately no luck so far 😞

Current plan is to start working on it after:

MitID and BankID login broken on Android app - Bug Reports - Unibet Community (90% complete)

Android app with grey/black screen after login - Bug Reports - Unibet Community

Fingerprint login not working on Android - Bug Reports - Unibet Community

Reason the above get priority is that impact is bigger overall, and for the 2nd one it's a bug that can be reproduced 100% of the time, so will likely be fixed much faster. For 3rd one, we've already done a fair bit of work and should be close to the finish line.

 

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Yeah, understood and thx. Stubbe!  It is fairly unfrequent (so hard to reproduce) and such a bummer that I cannot get a crash log for it 😕

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