Jurgen78 Posted July 27, 2019 Share Posted July 27, 2019 Hello, I have not recieved my tour de france free bet... Link to comment Share on other sites More sharing options...
RayL Posted July 28, 2019 Share Posted July 28, 2019 Hi @Jurgen78, welcome to the Community :) I see our colleagues in Customer Service already intercepted this query from you and are looking into it. The current status of the case raised is that it's sent to the promotion creators and we're pending their feedback. I'll loop myself in the communication and monitor the response for you respectively inform you here in this thread as soon as an answer arrives :) Sorry for the hassle regarding this promotion by the way, I have no doubt that the Free Bet will be added as promised. /Ray 1 Former Community Moderator Link to comment Share on other sites More sharing options...
BroederTuck Posted July 28, 2019 Share Posted July 28, 2019 @RayL Rayray,I got the same issue. Should've gotten a freebet for Bernal riding in yellow jersey today but haven't received it.Thanks Link to comment Share on other sites More sharing options...
RayL Posted July 30, 2019 Share Posted July 30, 2019 @Jurgen78, just received confirmation that the Free Bet was added. Apologies for the inconvenience and good luck :) @BroederTuck , Yours was added as well 😛 /Ray Former Community Moderator Link to comment Share on other sites More sharing options...
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