hi guys, ive had an issue with grosvenor poker over them not paying a £500 mission reward i won,, their customer service is horrendous in how they make you feel like exploding to tell them to stick the reward somewhere unpleasant,, in this mission i made 9 out 10 correct football predictions and satisfied the poker loyalty points attribute. ive been palmed off poor first level live chat assistance, which is complete sh@t, telling me its not even the same promotion,, and the department its been escalated to dont even contact you , im wondering if anyone else has had such problems with them. goes without saying they can right royally fek off and ill never use their site again