UnknownSoldier

What accompanying cash game stakes can be expected?

@Andy-Unibet

Hi,

Sorry for bothering you here but I can't send private messages.

Did the format of the results CS sends change?

Last two times I asked for my results I got something completely unreadable and without total (cumulative) result:

20/12/2022 12:08,,buyout,0.00,27774053,"a",-50 NL",1790876873,0.99,99.85,49.55,-49.55,0.00,ok,

which is nowhere near what I was receiving before, namely in the format of:

Date, Game, Stake, Rake, Flops seen, Played hands, Buy-in amount, Cash-out amount, Profit/Loss per day and total in the end.

Is it possible to get the results in the latter format?

Thanks in advance and happy holidays!

@Stubbe-Unibet

Hi, what happened to the option of getting your personal results sent to you via email?

I sent the request yesterday and it is the first time that the response from support was link to live chat instead of requested csv files.

Thanks in advance.

On 6/20/2022 at 5:45 PM, Stubbe-Unibet said:

Bonuses were credited earlier today. If you didn't get one, it's because you don't qualify based on the current criteria. This could for instance be due to other active and pending offers or recent inactivity (these bonuses are only sent to currently active players).

Hi, 

Is it possible to get the information why I didn't qualify for this week's promotion since I completed previous week's promotion and was playing actively?

Thanks.