OliD

Hi,

seem unable to log into client, just get a blank lobby?

was ok earlier...

can anyone help please?

Yes, many thanks for your diligence. 

much appreciated

I don't doubt you have been more than generous in refunding OTHERS nearly 30k in cash buy ins blah blah, that's quite as it should be for the problems of the lacklustre architecture , my issue is you keep missing my damn €1 UK Tour satty refund! Indeed, I receive ONLY POINTS for all other refunds!

I have tried to explain 6+ times now in chat and community, and am pretty sick of having to reiterate myself for a single euro. Not the money, the principle! I don't mind losing my money, if it's done "honestly"

please can you reimburse this ticket? I'm not even raising the incovenience of being booted out client multiple other times mid games for almost a week solid!

Was a UK Tour satty btw, 2 €5 tickets gtd

Hi Stu,

I notice you say all refund requests re the 15th have been made.

Having received no cash only points rebate (ty, I guess) for other subsequent issues from 16th-18th, please be advised I'm still waiting on a €1 rebate for the first night (15th, 9pm) I only have a hand number 119609965. A small amount but valid nonetheless. You'll notice I was timed out on every hand till dead from 9pm onwards. 

15.4.20 awaiting €1 refund from sat to UK Tour  that discoed at 9pm on wed night

17.4.20 awaiting €1 refund from tourney 18141989 UK tour sat when discoed out of money + timed out

17.4.20 awaiting €5 refund from leaderboard D/S 4K I'd 17977584

multilple issues with intermittent disoes throughout many other games during this time but cannot retrieve ID as I still cannot access client! SUPER frustrating and STILL chasing!

Still awaiting refund for $1 sat for UK Tour on 15.4.20, got disconnected in initial down at 9pm

awaiting refund for being blinded out of the money at 1.30pm €1 UK Tour sat id 18141989

also awaiting refund for €5 leaderboard deepstack I'd 17977584 that I couldn't play due disco 17.4.20

casino games also played Jack Beanstalk when intermittent disco crashed me out of bonus game