JeppeL
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Posts posted by JeppeL
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Unfortunately it's correct that the problem lies with a payment provider of ours. While Dom2Win and Polarbear offer great general advice, this is purely a technical problem with the specific provider chosen for you withdrawal.
We're really sorry about this and it's obviously not something we want for any of our customers. The withdrawal will be processed as soon as the matter is resolved by the provider, we'd offer another possibility(like reversing it) but it's not technically possible at the moment.
Years ago I tried something like this myself and I fully understand the frustration that comes with it, I hope it gets resolved very soon and that it wasn't too much of an inconvenience./Jeppe
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Hehe @chrishengren, sometimes that's just the way the cookie crumbles ;) We're all in our mid to late twenties :)
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You can edit a post up to 30 minutes after it has been submitted, the guide from works within this time frame, thanks for posting that!
In this case we don't feel the need to remove the pictures even though they are screenshots from our competitors, as long as they add value to the topic and are not promoting other sites, we're fine with it :)
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That is correct, the number in the side is your rank and it will change every time you go up :)
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I'm very happy to hear that you like the ranks and badges setup :smileyhappy:
The bar you see around your rank is actually your progress up to the top rank, which is the 30th level. Unfortunately we do not have the possibility at the moment to show a progress bar between each rank, but it's a cool idea :)
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We're happy to hear that you like the idea of the community, probs to you for signing up and hanging out :)
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Hi
Thank you so much for the kind words :)
We're all very happy to hear that you like it here so far, and that you're looking forward to being a part of the community going forward!
We've got some exciting competitions coming up for the summer that'll be announced within long, I hope you'll enjoy these as well.
One of our main goals of the soft launch is to make the community as comfortable for all you guys to use as possible, so If you have any feedback please don't hesitate to to post it here :)
/J-
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Hi everyone,
We’re very happy to announce the unique ranking and badges structure for the Unibet Community.
Since this is all new to Unibet, you might be asking what ranks and badges are and we’re happy to tell you.
Ranks
The ranking system will give you an indication of members overall engagement on the community, but please do remember that it’s only indication of a member’s participation and do not necessarily mean a member is more knowledgeable than another or that their help and advice is more or less valuable than any other member.
The ranking system is a bit of fun and will from time to time act as a requirement to take part in certain Unibet Community promotions.
We’ve decided to keep the ranking system simple, with ranks from 1 to 30 ready to be completed.
The formula we’ve made for rising in ranks is a secret which we can’t give away, but what we can do is offer some pointers as to how you’ll make your way up the ladder:- Giving and receiving likes to and from fellow Unibet Community Members.
- Starting conversations within the community.
- Replying to members who need a hand and getting your post accepted as a solution.
- Viewing threads on the forum.
Badges
As a member of the Unibet Community you’ll be able to earn different types of fun and exciting badges in all kinds of ways. We’ve put our designers to the test and they’ve come up with no less than 131 unique badges.
Some badges will be earned through helpfulness towards fellow community members, while others depend on having great ideas or for participating in certain community competitions and promotions.When you’ve earned a new badge, you’ll automatically get a notification in your profile menu, where all of your earned badges will also feature for everyone to see.
If you have any questions about ranks and badges, feel free to let us know :)
Sincerely,
The Unibet Community Team-
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Hi there,
We've tried making community promotions as easy as we could, but just to make sure we avoid as many mistakes as possible we’d like to present for you this small general guide on how to make best use of the offers.- One promotion - one topic.
Each promotion will have its own thread and any specific requirements for participation will be outlined in the thread through the promotion description and Terms & Conditions. Please don't post any new topics with questions about the promotion, moderators are monitoring the official promotion thread and will be able to help you there. - Read the promotion description and rules in the specific promotion thread.
This one is rather self-explanatory, but please read the full promotion description in order to avoid mistakes, like posting a placed bet after start of match when it was required to have been placed before. Our customer service agents see these issues daily, and by far the biggest reason for a mistake made, unfortunately is because something was not read by the player trying to take part in the promotion. - Ask the community if you aren't sure.
If you feel something is unclear in the promotion description, please ask about it ahead of time by posting your question in the respective promotion thread. Help is only a question away, but if you made an error and hold off on asking your question until after the promotion has already started, then we might not be able to offer what was promised in the promotion description. - Terms & conditions - Should I read them?
We’ll always try to mention the most relevant information in the promotion description, but some things do not really belong there and some conditions are the same for many promotions, like the one saying you can only make use of the offer on your own account.
We cannot say that you shouldn’t read the terms & conditions for the promotion you are about to take part in, because i'd be best if you did But what we’ll try to do is put the conditions that differs from the norm more so than others at the top of the terms & conditions section of the promotion.
If you have any general questions about our promotions and competitions, feel free to ask
Sincerely,
The Unibet Community Team
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But what we’ll try to do is put the conditions that differs from the norm more so than others at the top of the terms & conditions section of the
Withdrawal Problem
in Help & Support
Posted
I'm happy to see that you got the relevant information information via email, and that your withdrawal is now processed and on the way to your bank account, congratulations on the win! :)