bluelionman

I'm in UK and spent about 45mins on chat yesterday getting nowhere but more frustrated as firt the chat guy said we had wires crossed and tried to fob me off with clearly wrong info and when I proved my point by screen shots he tried telling me T&C's say eligible accounts and when I asked him why my account wouldnt be (as im not limited or restricted) he couldnt anser I made him check and confirm my a/c has zero limitations and thus I should get promotions as I see under promotions and have not been to which he reverted back to his original argument and when I asked for a free bet for all the lost bonuses and time wasted gave me some flannel about that encoyages people to bet and govs dont like that so dont do it anymore - what conmplete bs as if that were the case you would cease all promotions forth with and just have odds nothing more.

Any way to put my feelings across I feel I need go further up the tree to someone who can not only nderstand my issue (and fix it) but also has the power to do something. If not I can only see my self withdrawing my balance - which I only credited yesterday as I wiped out and deleting Unibet from my Bookies list and just continung elsewhere where I'm not encountering such issues, promos work fine and cutomer service is better.

So please provide me with an e-mail address where I can send an escerlated complaint to please for your UK customers. Thanks

I've never seen such a promo don't think UK even gets it. 😞

I juist spent all day on live chat with the dude fobbing me off saying only eligible customers get such and I asked him what makes me ineligible and he said he didn't know - as there is no limitions or restirctions on my account. Complete waste of time - not to mention he said they dont give out free bets as it encorages reckless betting behaviour - do what?

I can't belive I just re-deposited (as I wiped out) as im not getting racing boosts as advertised, free bets expire (dont on Sky Bet), Paddy Power and William Hill have regaulr free bet promos and PP and Sky allow you to earn such weekly. So as much as I like this community I dont like the experience at ya main site, lay out, promos the fact racing and other sports seperated just I dunno everything is such a head ache. 

Champions League for me went down hill when it became not just Champions in it. I miss the old days when clubs from less glamorous Leagues could compete to win it all like Red Star and Ajax. 

Salary Caps would be good but saying the ESL destroyed football and was greed by the Premier League is at her rich when they did the very same thing in 1992 breaking away from the FA / Football League to form the Premier League or as it was called then the Premiership as they wanted more of the money and not to have it so equally shared. I think for the regular fan it's been terrible. A few clubs got richer and dominate, the rest pick up the scraps, cost of tickets, merchandise has rocketed and TV coverage is all pay TV, no games on free to air TV anymore. As for the clubs themselves it's not been great either as a buisness model as all the extra TV money and income from tickets and merchandise has mainly gone to agents and inflated players wages. Only really have the top division players done well out of this over the last 20 years with there wages going up and up and up. How this was allowed to happen I don't get but can only be thru clubs spending silly amounts to buy success, rich owners with more money than sense or state backers wanting prestige at any price. 

I still like football but it has no soul. Even international competitions for me are no longer pure with ever diluted qualification requirements, players changing allegiance where by big nations give citizenship to young lads who come over and prove to be good. How many African players end up representing for France that way. Then there's the finals instead of a open draw in a World Cup or Euros it's weighted so the organisers can almost guarantee the bigger nations won't meet to the quarter finals onwards all for TV most likely but to me spoils it. Means an underdog can almost never hope to win. I'd much prefer every team that qualifies be placed in a draw for the groups that is not ranked. It could throw up groups of death but also give the smaller nations real hope to go far if ended up in a group of similar strength nations as after such it's knock out. I like it when small underdogs upset the status quo - like when Greece won the Euros once. 

Well I missed this it seems never got a ticket intime to register. 

I just updated my poker client - logged in and it says I have no tickets - have they been credited yet?

I just did some racing bets again no boost was offered to me on the betslips? 

I can't find a way to contact customer services but I've been betting horse races with you for the last month or so. Not every day and only super small stakes for fun. But your promotions area says everyone should get 3 boosts a day to use on racing - singles only abd the button should appear in the betslip but for me it never does and I'm at a loss as to why. I'm making cash bets. I wondered if perhaps they have to be ovef a certain stake value but the T&C's make no mention of such so wanted to contact customer services to ask what's up - but ended up here while trying find how I do that? 

It upsets as I've lost out on these boosts and had less than 3 racing bets a day so every one of my singles should by the words of this promo been able to be boosted meaning I've lost out on some extra winnings on my winning bets. 

PS Could you edit title and change 'to' to 'do' - once I posted I noticed the error but there is no way to edit posts it seems. 

I guess I'm just sore as I found an expired £10 free bet in my account history when I started using my account again and reason I never used it is I had a bad wipe out about a year  prior so took a break from gambling afterwards and just ended up being a longer break than I even envisaged. Just every time I look at promotions I see it there expired so it reminds and annoys me. Shame it can't be reactivated (Goodwill) or at least be deleted so it don't remind me all the time what I missed out on. Perhaps clients should be able delete history of past expired offers? 

I think I have Unibet Poker on my PC so can you add me the ticket please. I wonder if your poker has an app for Android phones? 

I've always wondered this and just really curious why the industry feels the need for such short shelf lifes of free bets earned?

I've always felt they should be like cash and just sit on an account till used or at least have a year standard validity. 

I feel customers that take a break are unjustly penalised by having such things expire. 

When a sports book (or rather if a sports book) starts givinga year as standard on expiry or never expiring them then they will get my buisness more and more that is for sure.

This is the thread where you can bemoan your bad losses or missed opportunities with out clogging up any other threads - it helps to vent... 

I'll start with the coupon busters on yesterdays Premiership games - I swerved Man City but had Chelsea in every single treble and 5 fold that I did for £10 and £5 respectively at over half the books I have accounts with where I had a balance. 

Was so sure on the Treble of Spurs, Chelsea and Liverpool I did that treble everywhere for a tenner and then added Man Utd and Leicster (for today) to make a 5 fold for fiver at all the books to. Even with Tammy Abraham out I felt with WHU's form leading in to this - not won in what 6-7 games it was a banker for Chelsea at home.

Damn its hit my bank rolls all over big loss - been a long time since I did repeat bets everywhere - only do that every so often as some books have inactive account fees so when I see a bet I really like and feel is nailed on (as much as any bet can be) which I felt that one was at just over evens I do it all over the shop.

The sports books with Chelsea losing and Man City drawing must have cleaned up huge Saturday - every single acca on the Premier League yesterday must have died I reckon! :waterfall:

Well what can I say each person will go based on their own experiences - I will still pop in here - the community from time to time but it would take something special to get me to redeposit and bet with Unibet again.

But I wanted to leave some feed back. Earlier tonight I was in chat and the reprasentive just went without saying anything left me talking to myself. That was the final straw. Ever since being transfered over from StanJames I've not enjoyed the Unibets site lay out. Promotions often not given and no way to prove them - other times free bets expire before using them. Its always hard to get to speak to a human when you want help and genrally nothing seems to be as smooth as it should - often the odds are not competitive. The second to last straw was the free £5 bet I believed I'd earned yesterday and couldn't find today and as the promotion is passed I could not provide a link to it so was told nothing could be done as I couldn't prove it. 

Then the way you Unibet settle some markets is so different to what I expected and other sports books do. All in all I thought it was time to part ways so just withdrew my £1,235 to go play elsewhere.

I'm based in UK and find rivals sites I like much better. Those I bet with most often are Bet365, Paddy Power and Sky Bet.

PP and SB both have rewards/clubs where you can earn free bets by betting a certain amount weekly.

B365 and SB both do not expire free bets (B365 call them bet credits) and as long as your an active account so done something within the last 6 months they stay there until you use them - no time limits. FANTASIC - Unlike Unibet I look in my expired history and see £15 worth of free bets there I did not notice or know I earned intime to use before losing them as you kill them after 3-7 days depending on promo. Had I had them at those other sports books they would still be good to this day to use like my cash balance when I want.

Lastly when I look for a good price always one of the others beats you either on odds or promo wise. Quite often I will take a slightly less big price on Bet365 because in both singles and accas they do things like 2 up (in soccer) its marked as a winner - don't matter what happens after that. PP do this also but only in certain top league football like the Premier League, La Liga and Champions League where as 365 do it in on ALL football markets any legaue or division or competition.

Also Bet365 do 17 points ahead in the NFL (Amercian Football) and it to is marked as a winner so if a single paid out early or if part of an acca marked as a winner (so doesnt matter if team goes on to lose). Excellent stuff which Unibet does nothing of the sort of.

 I am surprissed Unibet does not lose more players unless these bookmakers are not in many foreign markets you are and so those players have no choice - but if your in the UK or Ireland those 3 beat Unibet hands down for vlaue, odds, promos and rewards - plus each of there sites is far better laid out imho.

bluelionman signing off.

1. Outcome of Manchester United - PSG; 1-X-2 ? (1pt) 1
2. Predict the full time score between Manchester United - PSG (3pt) 2-1
3. Will Roma and FC Porto combine to score under or over 2.5 goals? (1pt) Over
4. Predict the full time score between Ajax - Real Madrid (3pt) 1-1
5. Outcome of Tottenham - Dortmund; 1-X-2 ? (1pt) 1
6. Predict the full time score between Tottenham - Dortmund (3pt)  2-1
7. Predict the full time score between Lyon - Barcelona (3pt) 1-2
8. Outcome of Liverpool - Bayern Munich, 1-X-2 ? (1pt) 1
9. Predict the full time score between Schalke - Manchester City (3pt) 1-3
10. Name the player who will score, or tie for most goals scored in the round (3pt) Sergio Agüero

I won so many of these but I forget to use the the 2 times just aint convienent for me as i wrk then - alas I did lay in a standard $25 freeroll a week or 2 back - won - a prize was 5 Euro or something ticket to another tourney but expired before i got to use it... almost makes all this ❤️♥️❤️ a complete waste of time. Thought a freeroll for $25 would mean there was that in prizes not a ticket to another freeroll to another freeroll and so on its like a bunch of string bets!