monkeyheaven Posted November 16, 2017 Share Posted November 16, 2017 Posted this already in the 2+2 thread, not had a response yet so also posting here. I won a UK tour package on 21st Oct. didn’t think much about it, assumed I would use it for Manchester, I don’t follow the tour much so assumed this was the next date up as it was only 6 weeks away (I did know about the auto regging thing, which is obv a terrible policy). Went off to Malta for couple weeks and followed up on 2+2 this week as to why I hadn’t received any email notification as I was used to with the UO. Forum member tells me to check my unibet account messages, a service that I (and I imagine most) people didn’t even know exists. Sure enough, on 24th Oct, three days prior to unibet Brighton, I was sent a message saying I was auto regged for day 1A Brighton. So, 3 days prior to the event, I’m notified on a message system that no one uses ever. Not impressed, can you help me out here, I’m commited to going to Manchester, hotels and social arrangements etc. Link to comment Share on other sites More sharing options...
JeppeL Posted November 17, 2017 Share Posted November 17, 2017 @monkeyheaven That's a less than great situation to put it mildly, I'll check with the poker team if something can be done and get back to you./Jeppe Former Community Manager Link to comment Share on other sites More sharing options...
JeppeL Posted November 20, 2017 Share Posted November 20, 2017 Great news @monkeyheaven, the package wasn't forfeited and you're on the list for Manchester :)/Jeppe Former Community Manager Link to comment Share on other sites More sharing options...
monkeyheaven Posted November 20, 2017 Author Share Posted November 20, 2017 That’s great, thanks for your help with this Jeppe, will be there day 1A. Link to comment Share on other sites More sharing options...
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