Dbrown1950

2 hours ago, Jami-Unibet said:

I got no update yet :S

Could you change priority kindly pls 

2 hours ago, Jami-Unibet said:

Hey @Dbrown1950, I'll give them a nudge shortly.

Anything ? As don’t wanna wait this weekend for my money. Then it be Monday ? 

17 hours ago, Jami-Unibet said:

Hey @Dbrown1950, it's still pending, I'll contact the team.

Could you give this a push today and change the priority. As it’s taking too long now I’m getting annoyed. 2 weeks I haven’t been able to use my account! I just want my dough 

@Jami-Unibetany update sir 

@Jami-Unibet if you could kindly update me tomorrow regarding this matter. Would be kindly appreciated 

@Jami-Unibet I’ve received the card money. However got to wait to verify bank statement etc now. I’m a new customer I just want my full money and account verified so I can withdrawal all my funds. And finally use my account. Can I please get this sorted. Because im getting a little frustrated now as this process is taking too long.

@Jami-Unibet the card withdrawal is now pending so how long will this take. My bank withdrawal has been cancelled and returned to my bank balance. What do I need to do now. It’s saying give a verification of bank statement etc which I’ve done. Do I now have to wait another week or so? 

Any* 

@Jami-Unibetand update today? 

Thank you @Jami-Unibet I don’t want to be waiting months being a new customer 

@Jami-Unibetany latest now pls 

52 minutes ago, Jami-Unibet said:

Hey @Dbrown1950, unfortunately I'm not at my work computer at the moment so I can't check for an update. If you want you can contact our Live Chat Here and ask them or I can check tomorrow when I'm back. 🙂

I doubt there will be an update during the weekend though, just so you know. 

 

 

@Jami-Unibet Just check tomorrow as that will mark a week and I just want my withdrawal and balance 

@Jami-Unibetany update pls. I don’t wanna be waiting for months. I can’t even use my new account created ! 

2 hours ago, Jami-Unibet said:

Hey @Dbrown1950, there was new documents requested earlier this week and from what I can see you've submitted those. We just have to wait unti they get reviewed. I'll give the team a nudge to see if we can get this going faster. 🙂

@Lee79, the deposits of £64 were refunded via trustly and for the remaining £35 there's a document request pending. We have no reason or intention of keeping that but we do have to verify where we pay it back. Winnings have indeed been removed due to breach of T&Cs. 

Thank you @Jami-Unibet

4 hours ago, GotKot99 said:

Saying what @Dbrown1950 is saying. Let’s ask the help of our mighty moderator, helper, and solver of all the problematic cases 

1 hour ago, Lee79 said:

One other thing isn't it amazing they will just keep taking your money not saying look before you deposit you need to verify your account then there would be none of this crap Constantly that's there way of robbing people basically it's always when you want to.withdraw it happens just put it back in the account it was deposited from I don't understand why anyone would think that doing that would benefit from using fake details because they wouldn't receive anything it's common sense the owner of the bank would yous cant be that simple well obviously yous are 

 

True what you’ve said. Just want my money, like you said when depositing it’s fine. Withdrawing you have to wait ages 

@GotKot99seeing other peoples complaints waiting months I don’t want that to be me aswell. Already depositing money. When wanna withdraw takes ages! Just want to withdraw my money. Created the account 6 days ago. Can’t even use my account 

@Jami-Unibet

It’s been 5 days now since I made my account and withdrew my money. I have sent docs of verification however it is still being reviewed and money on hold. I can’t use my account at all, and use my balance in my account. I just want to use my account being a new customer and I can’t because of this. I’ve won money and just want it in my bank. I’ve read the forum at other people, and some wait months for this!
appreciate any help. 
daphne