Moschino1957

On 5/16/2021 at 7:05 AM, Juli said:

Yes totally agree 👍.  Unlike other sites. Spread the word bring a friend. 

I’m guessing you work for these crooks?

On 7/17/2021 at 6:30 PM, Lukebarty96 said:

@Moschino1957 I was told last night that my verification would be resolved today, I messaged them just now to see whether it would be done and got the same response I’ve heard 20 times by now.

Still no luck? No intentions of resolving this 

On 7/2/2021 at 1:26 PM, Jami-Unibet said:

Hey @Moschino1957! Unfortunately the verification will not be completed before the call has been made. I can assure you that this is not a scam though, it's a fairly standard procedure. 

Still no phone call or email? When will this get sorted? 

Good luck with getting your account verified, 3 weeks now with no response and a lot of false hope 

Doesn’t help there head office is in Gibraltar, they don’t care about other people 

On 7/2/2021 at 1:26 PM, Jami-Unibet said:

Hey @Moschino1957! Unfortunately the verification will not be completed before the call has been made. I can assure you that this is not a scam though, it's a fairly standard procedure. 

Why can’t you look into this for me?

I think they are jokers in all honesty, read the reviews on trust pilot. I have no faith in getting this money from them at all, I wish you luck but keep me updated 

Did anything happen? 

In the same boat, from the 22nd of June and nothing has happened. Ring customer service 10+ times to be told to wait, have £400 sat there and cant bet or withdraw, my document has been sat pending for 3 weeks now. I have no faith in Unibet I don’t 

22 hours ago, Lukebarty96 said:

Hello,

I was asked to verify my account so I sent in the requested documents. My ID and card were verified within a day, I then sent my bank statement and it has been 3 weeks since I did this and I am still waiting.

 

please advise

Welcome to my world exact same situation as you, all made up lies when you contact them, I would hold out hope with these crooks 

Just now, Moschino1957 said:

I have took legal action to at least bet my stake back £200 stake win over £400 and can’t touch it. I’ve been promised a phone call, wouldn’t mind but there is no email response or updates, these guys are crooks, they will get shut down for holding peoples money, if you deposit £400 and lose that is ok, when you withdraw they freeze your account. Absolute jokers, I use 32 red now they are brilliant, not even had to show documents 

10 hours ago, stevejohn123 said:

I know I deposited £400 before being told needed to verify before playing that was on 28/29th of June and after several live chats promising to look into it still waiting and cannot withdraw money - 32 red and betfair our within 48hrs

I have took legal action to at least bet my stake back £200 stake win over £400 and can’t touch it. I’ve been promised a phone call, wouldn’t mind but there is no email response or updates, these guys are crooks, they will get shut down for holding peoples money, if you deposit £400 and lose that is ok, when you withdraw they freeze your account. Absolute jokers 

4 hours ago, Tylert said:

🤯

Tell me about it. All my documents are legit and no one has had the decency to even verify the document, got a response in the first 2 hours say my first 2 were fine and PayPal wasn’t, so updated it and nothing since the 22nd 

6 hours ago, Lukebarty96 said:

@Moschino1957I am in the same boat, sent my docs on the 23rd and haven’t heard anything. How do you know the person dealing with your case was fired?

I was told on live chat, it is all bollocks mate they have no intention of verifying these documents, all bullshit excuses every time you speak to someone. Been promised 7 times to have a call back and heard nothing. The reviews on trust pilot back up the experience I am having. 

Mate in the same boat as you 22nd of June my documents were sent and no one has verified them, takes the piss big time. That is a lot of money I only have £340 but it’s mine and I want it withdrawing, the guy who was supposed to be dealing with my account got sacked. What a load of bollocks. Unibet is a joke 

Just to update, had to ring again with no email or phone call response, to be told the person supposed to be ring me got sacked and I am will contacted soon, no contact once again, this is becoming beyond a joke now 15 days with no verification 

1 hour ago, Jami-Unibet said:

Hey @Moschino1957! Unfortunately the verification will not be completed before the call has been made. I can assure you that this is not a scam though, it's a fairly standard procedure. 

I get to be told I would have a call within a few days and a week later still no phone call is terrible. You message one person and they tell you something different to what someone else has. I will hold hope onto this call and update people of my experience 

3 hours ago, Moschino1957 said:

I won £400 on the 22nd of June, got told to do verification not a problem, resent my PayPal document which was correct…. Now it is sat there from the 22nd and no one has accepted it or even said if it is wrong or right. Had 6-7 calls to Unibet saying they want to speak with me about my account? This feel like a scam to me and I have no hope of me getting this money, 

Any advice or anyone been through the same? 

I won £400 on the 22nd of June, got told to do verification not a problem, resent my PayPal document which was correct…. Now it is sat there from the 22nd and no one has accepted it or even said if it is wrong or right. Had 6-7 calls to Unibet saying they want to speak with me about my account? This feel like a scam to me and I have no hope of me getting this money,