Wendel
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Posts posted by Wendel
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Hello!
One of the bonuses has provided me a free bet of 1500 HUF. (~5 euros)
According the rules I had to place a live bet of at least 1500 HUF on a sport event above the odds of 1.4 and if I lose, Unibet should have refunded the bet.
I have bet on the France - Egypt friendly handball match. First the website showed me that the match is over with a result of 30-30, and my prize of 7500 HUF has got added to my balance. After approximately 1 minutes the results have changed to 31-30 and Unibet cancelled my prize, my balance has dropped. Which is alright. But now my bonus is gone, and it says:
'Gratulálunk! /Congratulations
Teljesítettél egy bónuszt és 0,00 Ft visszatérítést kaptál./ You have completed your bonus and got 0.0 Euros refund.'
What can I do? Not a lot of money but I'm still not happy about 5 Euros...
Thank you for your help!
Bonus did not activated
in Betting and Sports
Posted
Almost 7 minutes between payment and cancellation, I guess the bonus algorithm has already ran before that time, and calculated that I should not get a refund because I won.