Wendel

Almost 7 minutes between payment and cancellation, I guess the bonus algorithm has already ran before that time, and calculated that I should not get a refund because I won. Today 20:44:01 2837dfaf-5fb2-46ee-8d6f-9cae976eaac4 Sports - Payment canceled - 7 500.00 .. Today 20:37:16 b052433c-1bc7-49d5-b828-343722af38f5 Sports - Payment 7,500.00

Hello! One of the bonuses has provided me a free bet of 1500 HUF. (~5 euros) According the rules I had to place a live bet of at least 1500 HUF on a sport event above the odds of 1.4 and if I lose, Unibet should have refunded the bet. I have bet on the France - Egypt friendly handball match. First the website showed me that the match is over with a result of 30-30, and my prize of 7500 HUF has got added to my balance. After approximately 1 minutes the results have changed to 31-30 and Unibet cancelled my prize, my balance has dropped. Which is alright. But now my bonus is gone, and it says: 'Gratulálunk! /Congratulations Teljesítettél egy bónuszt és 0,00 Ft visszatérítést kaptál./ You have completed your bonus and got 0.0 Euros refund.' What can I do? Not a lot of money but I'm still not happy about 5 Euros... Thank you for your help!