AstonMartinii

I accidentally spent  around 1500 Stars/Points on three, $5 Playthrough Bonus tickets, because I thought I was getting cash and not tickets where I had to play more poker to get the cash. Is it possible to get tournament tickets instead?

On 8/25/2021 at 12:07 AM, Andy-Unibet said:

Tickets have been extended.

There is no thread for ticket extensions because in general you'll supposed to use the tickets in the period they're valid. 

Ty for the extensions, Andy.

The problem is I've been winning the tickets faster than I spend them. I'm pretty sure the tickets expire within 14 days, initially. When the tourney is held once a week and I win 2 or 3 tickets in one week, it's kinda hard to make use of them, especially If i miss just one tourney.

***Also, I accidentally spent  around 1500 Stars/Points on three, $5 Playthrough Bonus tickets, because I thought I was getting cash and not tickets where I had to play more poker to get the cash. Is it possible to get tournament tickets instead?

~Thanks for your help

I have three $5 tickets to Elrons Stratosphere that will expire soon, could I get extensions on them please.

Is there a dedicated/pinned topic for ticket expiry extensions? I've had Elron help me get an extension before, but I'd rather not hassle him if I don't have to.

Is there a dedicated/pinned topic for ticket expiry extensions? I've had Elron help me get an extension before, but I'd rather not hassle him if I don't have to. 

I have three $5 tickets to Elrons Stratosphere that will expire soon, could I get extensions on them please.

18 hours ago, Andy-Unibet said:

Hi @AstonMartinii,

Can you try uninstalling the client and doing a fresh install please? Can you also confirm which MacOS you are using?

Reinstall did nothing. Using MacOS High Sierra 10.13.6

Also, none of the spin slot games will work for me, just appears as a black screen.

Avatars do not show up for me anymore at the tables, nor do they show up if I try to create a new identity after updating to 3.10.

Also, prior to updating, I've experienced a multitude of app crashes and when I try to restart the app, if I had more than one table running, usually only one table will reload and the rest will be a blank screen.

On 6/16/2021 at 2:55 AM, Christian8898 said:

@WuDu I hope you were just ironic, but thank you for your great help. I know how to open the hand history, but when playing 3/4/5 tables at the same time, how do you take a note of a fishy hand? Either you never played multiple HexaPros on Unibet, and don't understand that with 15-30 secs to act, it's impossible to write down in your notes a particular hand, or you just trying to prove that I don't have any real arguments. I'm not going to search now hand by hand the last 6 months history, I have better things to do with my time. I don't have the necessary means to combat this on my own, I understood very well Unibet's position, therefore I know the whole cause looks like a lost one.

-Programme one of your mouse buttons to take a snapshot of the screen. You can use your keyboard too, but it's not as fast. 

-Open the REPLAY window on the questionable hand/ table, take a snapshot and the pic should go to your desktop for quick retrieval. 

-Create a folder for Unibet files

I have Mission Special tickets for the $1000 & $3000 that I cannot use and are about to expire. Try to register in the lobby and it says I have no tickets. 

At the same time I won the Mission Special tickets, I also won a 2 Euro HexaPro ticket and I think it was 10 and 25  free spins. I got shafted on both of those rewards too!

On the Hex game I tried to use the same ticket twice, the first time some sort of bug happened where the game wouldn't start, so I restarted the App. After I restarted the App, I wasn't seated at the table anymore and I still had the ticket, so I tried to join another game and yet again another bug where I couldn't play the game, but this time the ticket disapeared.

When I won the special mission 10 free spins, I tried to play the game and got nothing but a black screen, so I couldn't even play and when I won the 25 free spins, the first 10 spins completely disappeared and I was left with 25 spins, which I still couldn't use.

And on top of this, the app regularly crashes and when I join a tournament the screen says something like "wait to be seated" for several seconds. About 15% of the time give or take, I will not get seated and I'm sitting there twiddling my thumbs, waiting for something to happen.

If I have 3 or 4 tables open and the app crashes and I have to restart, there is a very slim chance that all the tables will reopen and will get stuck restarting the app 20 times before all the tables open at the same time, otherwise all I see is the "waiting to be seated" message, stuck in limbo. It's a constant guessing game as to whether  the game is going start or the App is bugging out.

~I have several snapshots if needed.

Start Topic is greyed out for me. I have Mission Special tickets for the $1000 & $3000 that I cannot use and are about to expire. Try to register in the lobby and it says I have no tickets. 

At the same time I won the Mission Special tickets, I also won a 2 Euro HexaPro ticket and I think it was 10 and 25  free spins. I got shafted on both of those rewards too!

On the Hex game I tried to use the same ticket twice, the first time some sort of bug happened where the game wouldn't start, so I restarted the App. After I restarted the App, I wasn't seated at the table anymore and I still had the ticket, so I tried to join another game and yet again another bug where I couldn't play the game, but this time the ticket disapeared.

When I won the special mission 10 free spins, I tried to play the game and got nothing but a black screen, so I couldn't even play and when I won the 25 free spins, the first 10 spins completely disappeared and I was left with 25 spins, which I still couldn't use.

And on top of this, the app regularly crashes and when I join a tournament the screen says something like "wait to be seated" for several seconds. About 15% of the time give or take, I will not get seated and I'm sitting there twiddling my thumbs, waiting for something to happen.

If I have 3 or 4 tables open and the app crashes and I have to restart, there is a very slim chance that all the tables will reopen and will get stuck restarting the app 20 times before all the tables open at the same time, otherwise all I see is the "waiting to be seated" message, stuck in limbo.

It's a constant guessing game as to whether the game is going start or the App is bugging out.

Don't worry about answering my question about the missing ticket, I figured it out.

Hello

I won a ticket via a freeroll and didn't receive it. I tried restarting the app and going back and forth between tabs and it wont show up. Omaha PL ID: 21438985