TimVH
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Posts posted by TimVH
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Any update @RayL on how we get our money back on the disappeared bets on Thursday? We all received a messages with apologies, but no word about the disappeared money... And no option to reply to the message
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Thanks - much appreciated. Looking forward to an acceptable solution, clear that both are winning and that my bet was placed (see picture provided)
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Same here - must be a way to avoid them to pay-out when you win. They also do avoid the cash-out option by doing this
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Hi Ray,
done - see private message
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Hi @RayL,
same here - but a livebet on win game of Porto and Rangers - this appeared in my bets overview, I even have picture of it.
Both teams are winning now and the bet disappeared from my overview....
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The way the systems works today is really unacceptable - I placed 3 live bets, they appeared on my betting viewed and disappeared when one of my bets was winning. Unbelievable, a shame
Lost and won bets Thursday Nov 11th
in Betting and Sports
Posted
Hi,
who can assist users to solve the issues of last Thursday? We only received a message with apologies.
However, the winning bets were ignored and the lost bets were not!!!! Shared a picture of it already, no reaction.
In my opinion, this is not acceptable - however I'm first offering the chance to Unibet to get this solved properly for us.