Mersey

Ladbrokes offer them too. Stan James did, but not since Unibet bought them.

Any chance of a response?

I have the same problem on the same horse today.

Hopefully it can be escalated.

Any idea when Placepots will be available, as previously with Stan James?  I was told soon over 5 years ago!

4.40 Ffos Las needs actioning please!

Hi, I placed an each way bet today and it said you were offering 6 places. Slate House came 6th but is listed as Lost.  Also, was there a Rule 4 yesterday? As my e/w 5/1 Delta Work return appears short @ 5th of the odds.

Please ask the Racing team for a response.  I've sent you a private message, as a similar error appears to have occurred again today.

Just to let you know I've yet to receive a response.  Is there any other way of contacting the Racing team/escalating the error please?

Hi

Did the Racing team respond?

Thankyou.  Not resolved yet.

Please check Sceptical (3.35pm Newarket today), as I had 11/2, but only 5/1 appears to have been credited for the 2nd place e/w bet.

Many thanks for the admission and clarification.

Incidentally, today I received an alert stating that I need to verify my account, before I can deposit funds and bet.  Is this correct?  As I have been doing so for years without this request (and I sent docs to StanJames).

I'm just wary of uploading my passport and it seems odd to receive this alert today - without any notice.

In fact the Bet is still showing as Open on my acount - although the winning funds have now been added to my account (hours late).

Nor did I accept your response as a solution.

Incidentally, is there no longer any way in which customers can contact customer services via live chat or 'phone?  As I was assured this would be the case when Stan James became Unibet.

Baghdad is still showing as an Open bet and not settled, 90 mins after the race.