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Mersey

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  1. Mersey
    I have the same problem on the same horse today. Hopefully it can be escalated.
  2. Mersey

    Baghdad

    Mersey replied to Mersey's topic in Betting and Sports

    Many thanks for the admission and clarification. Incidentally, today I received an alert stating that I need to verify my account, before I can deposit funds and bet. Is this correct? As I have been doing so for years without this request (and I sent docs to StanJames). I'm just wary of uploading my passport and it seems odd to receive this alert today - without any notice.
  3. Mersey

    Baghdad

    Mersey replied to Mersey's topic in Betting and Sports

    In fact the Bet is still showing as Open on my acount - although the winning funds have now been added to my account (hours late). Nor did I accept your response as a solution. Incidentally, is there no longer any way in which customers can contact customer services via live chat or 'phone? As I was assured this would be the case when Stan James became Unibet.
  4. Mersey
    Baghdad is still showing as an Open bet and not settled, 90 mins after the race.
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