Saywhatwhat

Hey @ReCorpH 

I i am a little disappointed in unibet.
I have not received an answer to my problem of unibet help support via email.
I feel let down by a website that I liked to play on but now I don't play on this until it is resolved. loyal player for many years, maybe not big money but I had fun and brought some friends to this site so they could discover these games too.
I have sent another email but I expect almost no response frankly.
Too bad they let you down like that .....

i know you cant do nothing about it  but i dont know on who else to complain.

Im in a facebook gambling private group and i waited to explain my situation  but i feel its time to bring this subject up .  i know there will be allot of support  and hopefully they   can bring me on ideas  what the do  with this .

grtz with respect Lieven
dear ones

@ReCorpH 

I dont get response  fro, the support :(

How can i ask on them how to get this situation right without me beeing a wanker about that money i never saw ....

can you please help me out ?

its maybe a small amount in some once eyes but for me its money ..... 

not having control over this problem is what makes it so annoying ...... if you get my point.
grtz and with respect
Lieven

Hey

Sorry for disturbing again

I sended 2 mails to the support for my pronlem with that game (Karak Forge) but i dont get no answer back . 

Is the game of the list on the site because i cant find the game anymore ..... getting so strange  for me . 

Can you help me out ?

grtz 

I can not login the last houres on unibet , anyone else  ?

@ReCorpH ReCorpH

Hey

When i receved the email i answerd right away back to the support and normally they  response   some houres after that  but now some days later i hear nothing from the support .

What can I do or help  ? 

grtz 

hello

yes i have ... but they  say in the mail i should receved my money at 22-04-2020 but i never receved that money (48euro) . I checked my Casino & Games  activity   from 21/04/2020 tot 24/04/2020  . but  you cant never see or find  that amount of 48 euro  in my history . After that date i normally should i had recevd that money  i mailed  if they had some news for my prblemes and allways mailed me back with saying they are still looking at it . if i had that money i wouldnt lail them to ask if my problemes was solved ....... 

I answered back at the supports mail 07/06/2020  with  saying  that i didnt recevd that money  and  i gived them  the list of   from  my  Casino & Games  activity but they did not responsed  2 that mail .

this was the mail from support :

We would like to inform you that all your free spins have been played and a total win of € 48.25 has been added.
You received this on 22-04-2020 at 22.25.
As always, you are more than welcome to contact us if you have any questions.
I wish you a nice day!

Sincerely,

Anna

so i dont know what happened or what the do now 

grtz 

hey 

Can you see if they found the problem yet ? its a month allready .... :(

I know you cant do allot about it but maybe you can see at least if they are checking my problem .... if you understand me ..... with my terribles English :)

grtz 

@LoveU222 

cool 

I'm Glad for you , hoping they solved my problem...... still waiting , we will see .

👍

Hey @ReCorpH

Did you get any news from the provider ? game Karak Forge ?

grtz with respect

not only with poker at same time  the bingo wasnt working . i dont want to make a connection but its now the second time in a month that i have probl in the casino slots everytime i was in a bonus round and getting money the server gets in error ....  first time i did get my money but now  i m waiting for that second probl.  there are so many issues on the whole unibet site . they will say  undercommand but i cant believe that ....... its the only site for belgian players who can do poker , bingo and slots ...... so it would be sad  if the issues keeps coming without a warning ... if there are  updates  they should  warn us at time  ....  

same here

o thank you so much 🆗 @ReCorpH 

ok thx ReCorpH :Smile: 

Hello

I allready talked with support yesterday but i would like to play as soon as possible again ...

In the slots *    Karak Forge    *    i  did get the bonusround , i won 44 euro but then  my page started  to loading -3 circles- and it refreshed  but   i dont see my bonus money that i won on the screen . only 24.17 my credits . i have some screen shots  with  the errors  that became after that .  

you get the bonus round  if you have 3 scatters  , you can see at one of the screenshots  those scatters  and just played the bonus . the time i think was 0:25 8/04/2020 that i played the bonus . 

it is so annoying, especially since I now encounter it twice in a short time after a bonus game. with another slot i had allso that kind of problemes . getting the bonusround and when its finished its started to load ...reconnecting ? 

what can i do  and how do i know  when its solved ?

grtz lieven 

Hello @ReCorpH 

Sorry  but my english is not that great so its hard to explain . 

Yes i did play further after a while because nothing happened from support and  i thought maybe  it would give my money if i tried again and enter the game  but `if you can see it  took 0.10 cent  of  instead i was playing with 0.05 cent . but it was my last money and i was happy that i get the bonus round and on 3  cards but then the error came.

B ut i will give you the screenshots again  and   the time is circled in blue ......

Is it true that players from Belgium are not receving any bonuses anymore  from   1 march 2020 ? 

 I had the crazy feature in Crazy Hot slots  and i had  640 points after the feature i could make it on 3 cards .. 3 winning sets ...

just when i finished that game  i get a notification  with reconnect or leave (see  screenshots)

. i reconnect but  i didnt get my money for that round ...   and  i get the notice with : transactionCreateRequest mapping failed .....  after 1 houre i think i played my last money , it was my last so it was a litllebit painfull to see i had a nice bonusextra  but i dont get it because of an error ... :( 

I sended allready an email 2 support and chatted with a supporter  but i still dont have an answer .

Is there a reason for not to pay me that round  or .. ?  

Error in poker in browser and download version

Level 30 and rising .... :)

intr duction c mmunity pr m .

Nice nice