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punthelm

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  1. Won a ticket for the 50€ satelite end of August. Went on holiday from 31/08 and came back late Tuesdaynight 12/09. Wasn't able to open the site due to restrictions when I was in Egypt. Opened the client yesterday to finally play again and saw that the ticket expired on Tuesday. Contacted support and explained the situation and got an email back this morning that there was nothing they can do for me. Really not happy about this situation. Why is there an expiringdate in the first place and second why is it only a few weeks? Feel ripped off since it's not my fault I can't use the client on holiday so there was no way of checking when it would expire. Also the response that they can't do anything for me feels like a cheap excuse. I can prove I wasn't in Europe. Really disapointed about this!
  2. When will this be released? I urgently need to know if there will be a day 1 flight on December the first and/or 2nd? Thanks in advance
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