Hello,
Yesterday I played a deepstack tournament with a total buy in worth of 30 euros.
Running great and had real potential to get to a payed place.
After 3 hours I get the warning that my time limit is reached and that i can finish the tournament if i don't logout. Fine by me!.
Shortly after I get my first crash. A white screen of death. Lukily enough after a restart my session was still ok
30 minutes after that another crash. And this time no session no more.
I contacted support and the only thing they said we don't do refunds. So not helpfull.
Atleast do a investigation where the fouls came from and compensate it if is your application that is crashing.
So please investigate. For now i will stop playing with Unibet cause I don't trust you guys with my money no more.
Extrixnl