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Didn’t use bonus but couldn’t withdraw


Burty

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So I joined and got the free £50 bonus, I took my £10 deposit up to £250 but wasn’t allowed to withdraw as got the message ‘not enough funds to withdraw’. Even though my balance was £200 and my bonus balance was still £50. So do you have to use the £50 up before you can take anything? As that’s what I’ve done and lost it all to try and use up the bonus.

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