NeriPoker Posted September 28, 2017 Share Posted September 28, 2017 I'm currently in possession of a UK100 ticket but have been hesitant to play the final because I can't actually make the two remaining UK tour stops for this year. My question is, if I did play it and won a package would I be able to carry it over to next year? Link to comment Share on other sites More sharing options...
MarcoV Posted September 28, 2017 Share Posted September 28, 2017 No problem @NeriPoker. Just let us know if you win the final and I'll ask the poker team to postpone the package :) Former community moderator Link to comment Share on other sites More sharing options...
coconuts Posted October 6, 2017 Share Posted October 6, 2017 Hi Marco i have 1 package in my account but unfortunately i cant make Brighton so can i move it to next event please .Thanks Link to comment Share on other sites More sharing options...
MarcoV Posted October 10, 2017 Share Posted October 10, 2017 Moved to Brighton. Thanks for letting us know :) Former community moderator Link to comment Share on other sites More sharing options...
FeelsBadMan Posted October 10, 2017 Share Posted October 10, 2017 @MarcoV wrote: Moved to Brighton. Thanks for letting us know :)He probably means Moved to Manchester :haha: Link to comment Share on other sites More sharing options...
coconuts Posted October 12, 2017 Share Posted October 12, 2017 Yes i hope so lol ,ty. Link to comment Share on other sites More sharing options...
MarcoV Posted October 12, 2017 Share Posted October 12, 2017 @FeelsBadMan wrote:@MarcoV wrote:Moved to Brighton. Thanks for letting us know :)He probably means Moved to Manchester :haha:Indeed I did :) Former community moderator Link to comment Share on other sites More sharing options...
fuzzdnb Posted October 12, 2017 Share Posted October 12, 2017 Hello,Could you do the same for me? I already asked it to the Belgian customer service, but they haven't answered in over a week for the first package and over 4 days for the second package.So, I have 2 packages that I want to replace for Manchester Link to comment Share on other sites More sharing options...
MarcoV Posted October 13, 2017 Share Posted October 13, 2017 Apologies for the missing reply from customer service. As far as I understand you can't come to Manchester in December, right? In the first case it looks like you asked us to be registered for day 1b in Manchester but in the second case, my colleague from customer service wrote that you can't come to Manchester (maybe the agent misunderstood what you meant). Just to make sure - are you planning on coming to Manchester? If yes, I'll leave you as registered for day 1b and move the other package to the first UK Tour next year. Former community moderator Link to comment Share on other sites More sharing options...
fuzzdnb Posted October 13, 2017 Share Posted October 13, 2017 Hello, sorry for the misunderstanding. I can't come to brighton I can come to Manchester. Is it possible to leave 2 packages for manchester and 1 for next year? Link to comment Share on other sites More sharing options...
fuzzdnb Posted October 14, 2017 Share Posted October 14, 2017 Hey Marco, Just read this again. I normally have 3 packages. 2 that I've won in the last 2 weeks. 1 from way before. So I would love to have 2 packages for Manchester and 1 for next year. Could this be arranged? Thanks in advance! Link to comment Share on other sites More sharing options...
MarcoV Posted October 18, 2017 Share Posted October 18, 2017 Sorry about the late reply, @fuzzdnb. All 3 packages are added to the Manchester event. The ones you don't use will automatically be moved to the first event next year :) Former community moderator Link to comment Share on other sites More sharing options...
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