hjurcic

I deposited 200kn. And played BlackJack live, without bonus activated on that. Now, when I want to withdraw money it says I have main money 200kn and bonus 123.70, but that is not correct. I did not activate any BONUS game on BLACKJACK!!!!! I got some idiot Marco who just replied: "Kindly reach our customer service department from Croatia. :)" but there is no customer servis department in Croatia from UniBet. Who is that idiot Marco? How to complain about him? He is not to be working at support as he only replies he cannot help and discontinue the chat Hrvoje: I deposited 200kn. And played BlackJack live, without bonus activated on that. Now, when I want to withdraw money it says I have main money 200kn and bonus 123.70, but that is not correct. I did not activate any BONUS game on BLACKJACK!!!!! Marco: Welcome to Unibet! Hrvoje: Hi Marco Hrvoje: my userID: 113236939 Hrvoje: please correct the error from your side and allow me to play with my well earned money... Marco: Hi there, I can check it out, for security reasons can I please have your date of birth, home address and e-mail address? Hrvoje: 1xxxxxxxxxxxxxxxxxx Marco: Just a second please. :) Marco: Please be advised you are on The Netherlands live chat at the moment. Marco: Kindly reach our customer service department from Croatia. :) Marco: Have a great day! Marco,has disconnected. About my problem: Why is my money that was earned on BlackJack as Bonus money but there was no Bonus play for BlackJack this days?? So I deposited 200kn, and on BJ earned 100kn, and that money is put on BONUS, and it shouldn't. Please allow me to withdrawal my hard earned money.

14 Nov 2019, 22:39:40 LiveOpenSet 2 - Game 3: Christensen, ElleStake: 30.00kn Odds: 1.49 Support team, can you resolve this bet please. thnx