My account is frozen for more than two weeks. Unlike the author of this topic I registered with my real name and surname. On 27th of March they requested verification so I sent them what they want. Since 4th of April they didn't reply to my email (it included back side of my id).
What is really annoying I'm unable to play with my money beacuse they blocked my fund. I have to add that I succesfully verified my account 3 years ago and since then I've played in unibet from time to time. I never had any problems but I don't think I can trust this company anymore.
Account verification, long process
in Help & Support
Posted
My account is frozen for more than two weeks. Unlike the author of this topic I registered with my real name and surname. On 27th of March they requested verification so I sent them what they want. Since 4th of April they didn't reply to my email (it included back side of my id).
What is really annoying I'm unable to play with my money beacuse they blocked my fund. I have to add that I succesfully verified my account 3 years ago and since then I've played in unibet from time to time. I never had any problems but I don't think I can trust this company anymore.