Rayanb50

Yes and still nothing

Can someone of Unibet help me please

This verfication proces i dont understand it, I understand you need to verify everyting but almost 2 months waiting on money that I won, and they always ask me bank statements but I dont understand I had a prepaid card from n26 and i have put money with that Card on Unibet and now Unibet tells me that my card is business card and that I cant put money with that card on my account, but it’s a card on my name and I had just used that card because I lost my bank card that I always use, and On that prepaid card I had the option to Apple Pay and my other card hadn’t this function and now because of that Unibet froze my money 2 months, I dont understand really and now I have to show to Unibet bank statements of my prepaid card from n26, the sendings of proof of 70 euro that I topped up on my Unibet account. For 70 euro they are putting my withdrawns to freeze. I dont undestand it, Can someone from Unibet help me on my situation

Thank you

The first time they said to me I had to wait because there where a lot of waiting time because of the world cup, and now we are almosy february and still nothing, I dont understand it

It’s not my vérification the problem but they say to me that there is a problem because i deposit money with a business card and it’s not my first time to withdraw, it’s the first time that I had to wait more than 1 month

So I have a nice expérience with unibet, waiting more than 1 month on my money that I won at WC2022 Qatar , is this normal? Always they tell me something is wrong with my verification, Can someone help me from Unibet, that I can finally get my money

I wait for a vérification of a document and it’s always 2 weeks now and still nothing. I have contacted 3 times the live chat and they always say the same thing, that I have to wait and wait and wait, its odd because they say it takes under 48 hours to 5 days and now almost 2 weeks away and still nothing what can I do?