My account was verified 7 days ago and I requested a withdrawal on 20th February. I have been told that the 'relevant team' needs to call me for security reasons but haven't been provided with any further information. 9 days later, I have yet to receive a phone call and my withdrawal still hasn't been processed? I have spoken to numerous live chat agents, who have given me false information and I have spoken to numerous agents via telephone, assuring me that I should be receiving a call by the end of the week. I raised a complaint yesterday afternoon to the email address provided by live chat and am still waiting for it to be acknowledged.
When will I receive my call and when will you process my withdrawal, please?
Account verified but Unibet won't process withdrawal
in Help & Support
Posted
I have same problem cant withdraw money