Right, so I deposited funds into my unibet account, they then freeze my account, ask for about 4 forms of ID, proof of earnings and bank statements 🥴 all whilst not letting me withdraw my initial deposit (this is not winnings, it’s my own money from my bank account!), with no explanation as to when I’ll get my deposit back.
I’ve contacted customer service but just get the same scripted replies. They’re holding thousands of pounds of my money without letting me have it back. Avoid them!
I have submitted all of the documents they asked for about verification, but this is for betting. I just want my deposited funds back. I do not care about betting the money anymore.
The trustpilot reviews on Google are also scaring me. I'm worried they won't verify my account quick enough, and I need the money back.
Can anybody PLEASE help me? They have my money and will not let me have it back!
Hi. I am in the same position. Deposit made. Used promotion and when won would now not let me withdraw or depsot. Im on 32Red and have no issues but unibet say i have other account issues. Still awaiting response to my emails. Seem to be a big problem looking at review sitesÂ
HELP! Deposited money and now account froze, can't withdraw my OWN MONEY!
in Verification Help
Posted
Hi. I am in the same position. Deposit made. Used promotion and when won would now not let me withdraw or depsot. Im on 32Red and have no issues but unibet say i have other account issues. Still awaiting response to my emails. Seem to be a big problem looking at review sitesÂ
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