Rhodesbrian

1 minute ago, Jami-Unibet said:

The verification case is now completed and the account has been reopened. 

Thank you jami ! sorry to be an arse but I got what a wanted in the end , hallelujah 👍

26 minutes ago, Jami-Unibet said:

It will not make the process any faster and I'll just end up deleting the threads.

13 minutes ago, Jami-Unibet said:

Not sure if you missed this one but it does the same exact thing you're trying to achieve with creating new threads.

I just want someone to pick up the phone and say hi theres a lad whos waited for nearly 2 weeks here , is there any chance of verification so we can pay him and apologise for the delay ? Hes starting to get on our nervs abit at unibet and I think he has a valid point ? Just a solution maybe ? you carnt get speed anything up , chats i think is fron a script replies 

4 minutes ago, Jami-Unibet said:

It will not make the process any faster and I'll just end up deleting the threads.

Why not , accounts locked , moneys being held , i carnt get verified might aswell silence me here aswell

Thanks jami but theres no need to sit awaiting verification so I will.continue with a new feed each day untill its resolved 👍

Am still awaiting verification , I wont be holding my breath 🙄 

3 hours ago, Jami-Unibet said:

Hey @Rhodesbrian, I'm still pushing the case, I see the latest update in the case is from today but it seems like it's for more documents added. Did you send some via our support?

I have sent them via email again today ,  I recieved an email basically saying my documents are being reviewed which is a step closer I hope ,  there  really is no need to provide more documents after this its easier applying for a mortgage,  but im doubtful and Genuinely believe this will drag another week .... thanks for getting back to me 

Just now, Jami-Unibet said:

@Rhodesbrian on my to-do list, I'll give you an update on your thread. 🙂

Appreciated 8 days in total and 5 business days ✔

4 minutes ago, Jami-Unibet said:

We're currently having a bit of a backlog in verification cases. I'll take a look at your case and give you an update as soon as possible. 🙂 I have a few cases pending before so will most likely go towards the later end of today. 

Im on day 5 verification am I any closer ? 

11 hours ago, Gravenor said:

I joined here two weeks ago....had a great time....had a few small payouts....now, I won over £200, and they are holding it, they want verification....I've told them I have PARKINSON'S DISEASE & MS, have no passport or drivers licence....NO RESPONSE, NO WINNINGS....the laugh is, they were happy to take hundreds of pounds off me, over 2 days, and then decide to VERIFY....I have no proof of ID...THIS IS DISCRIMINATION AGAINST FOLK WITH DISABILITIES....WHY DO THEY NOT ASK FOR VERIFICATION AT REGISTRATION??  TOO HAPPY TO GRAB YOUR MONEY.....ALL I WANT IS WHAT IS MINE....I AM NOT ONE FOR PUSHING THE DISABILITY CARD....THIS IS THE FIRST TIME IVE FELT THIS WAY....Wanting a copy of my bank card....I have to go to my banking app to prove thst I am making the deposit....WHAT MORE PROOF DO THEY NEED??

£1500 owe me , im on 8 days but there saying its only been 4 days , good luck ive also had the same argument, chats a waste of time and be patient is the main word they like to use , took my money of a full £10 with no verification 

1 hour ago, jjwozza said:

My account was previously verified but now I want to make a large withdrawal (small initial deposit) I’ve been asked to send in several documents which I’ve done.

My question is, how long is it roughly taking people to have their verification and withdrawal processed? I’ve read some horror stories on here and of course it worries me a little!

Im on 8 days , they say its 4 days good luck

Day 7 

Still no verification and unibet are sat on £1500 

Deposited £10 new account ,played there bonus but seems there not in a hurry 

Betvictor No Problems

Grosvenor No problems 

15 hours ago, ClaudiuClau said:

They are unbelievable,how they hold you’re own money ,unbelievable 

They dont get it ! No verification to take the money says it all , I deposited £10 hardly money laundering so the whole verification process is just to hold the money ..... Ive accounts with others and never had all this drama 

On 1/27/2022 at 12:05 PM, ClaudiuClau said:

Customer service can’t help with anything ,I’ve got 1000£ stacked in Unibet unable to do anything,I didn’t receive anything in email and I’ve send everything in 18.01.2022,please help 

I have the same problem funny enough 

On 1/27/2022 at 4:49 PM, Scott16 said:

Also finding it difficult to believe I’ll ever get verified, sent documents Monday. Had an email today saying the quality was poor on the proof off address, it’s clear as day 😬 think I’ll just take the withdrawal as a loss and move on. 👎🏻 

Same problem , excuses it seems to me now im thinking 

Same issue , several documents sent none ever good enough , locked out of the account for good measure 🤣 piss poor verification process or simply not wanting to payout more the feeling ..... 3 days to verify and they no more about me than I do ...