MaskedCat

For logging in I use NordVPN (german server). I turn it off after I'm logged in.

Yes, I'm using VPN to login. After that I can use the client without VPN (i.e. I only need it to be able to login).

https://www.unibetcommunity.com/t5/Help-Support/ISP-blocking-me/td-p/45847/page/3

This is basically my problem. Can't login from PC, CAN login from android using the same connection. 

Worked around my problem the same why as the guy in the topic I linked.

Good day Unibet Team, please check on my problem :)

@MarcoVCould it be that your Android App and Desktop/Web client use different login servers? And the latter are blocked by my ISP, when the former are not?

I am asking that because I can login to Unibet Android App using my WiFi, BUT I can't connect to the Web client on my PC UNLESS I turn on ZenMate (chrome VPN), after which I am able to login to the Web client. After that I was able to TURN OFF chrome vpn and use the web client...

Am I onto something?

@MarcoVabort, abort! I've made a mistake, when following your link I didn't login. I've tried logging in with Chrome VPN turned off (which I use to access Unibet websites) and took a screenshot of what happens! Sorry for the mistake!

d9db94a143014d7ed81db81d93733e47

@MarcoV Sure thing. Dxdiag:

56a36080b5e6171d856f6cc1286578ba

Your link:

I've been also chatting with live support and we've tried basically everything there is: cookies, browsers, firewalls and etc.

Perhaps one of your Tech guys can contact me via skype and we can look at my PC through TeamViewer? I'm available all day today!

Uninstalled the client, installed fresh - now no white square, but still can't login.

I'm tilted beyond words. Two months have passed since I got this problem and started asking for help. Today I formated my drive and made a clean Win 7 install. Installed Adobe Flash, Air, Java, graphic drivers and C++ stuff that went with Unibet client. Have DirectX 11 as well. And I still can't login:

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Can anyone provide actual help?

Any updates? Is this problem being worked on?

I can't delete all cookies from IE, so I manually checked for anything related to unibet and there are NO unibet cookies in IE (for what it's worth my main browser is Chrome).

Also I got a new bug now, white square instead of a login box:

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I can't figure out any changes that could have caused it. Maybe someone from poker dev team could help me/check my pc via TeamViewer?

Web is also very problematic for me, because I keep getting this:

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And even if I wasn't getting this certificate error I'd still get blocked by my ISP. Concerning the certificate error, I'm not using antiviruses and I tried googling it and fixing (fixing date and stuff...), but nothing helped. When I activate VPN extension it loads the page without errors. Maybe this has something to do with my problem? I want to be able to use the poker client! 

Unibet tech guys, please help!

P.S. But it's definitely not my internet connection, because I can login with my phone using WiFi. So something with the poker client and/or my system?

Hello,

I recently registered with Unibet and want to start playing poker, but I can't. Here's the problem. 

When I open the poker client and enter my username and password and click "Log In" nothing happens, the "Log In" buttons appears pressed (If I enter an incorrect password, than it promts an error).

I created a thread in the bug report forum, but it's not really getting any traction. Here's my Dxdiag system screenshot and logs:

127997a35096b6924ff50448d98168bb

Logs: