Lpedenop

I sent you a screenshot as well.

So around 20-25 minutes ago

Today 17:00, CET

Hi,
At 17:00 GMT the software lost connection. I was playing on 5 tables. I ask you a refund. As I was chipleader on 2 tables, I was over avarege on 2 tables and under avarage on 1 table, I request a refund of €40.

Best regards.

Hi,

The poker client was unable to cocnnect for several times this evening.

I played on 9 sngs. I have screenshots but only 5 of them has visible SNG id:

April 18, 2020, 23:10 (CET)
sg33e3d6
sg33e3d9
sg33e4df
sg33e4d8
sg33e4dd
?
?
?
?

And it happened again a few minutes later at 23:44 but this time I played on 9 tables as well.Th

I can see the following SNG IDs on the screenshot I made:
sg45c44d
sg45c445
sg45c448
sg45c44f
sg45c447
sg45c449

First time I was unable to play normally between 23:10-23:17.

Second time I had issues between 23:43-23:56

This problems caused a lot of buy ins for me. I played 4 euro SNGs with 5 players, as I calculated I lost at least €52 due to the technical problems. Please give me a refund of cash of €52 or 13x€4 tournament tickets.