cbell

fixed for me also

Also sill getting same error message

On 10/8/2023 at 9:29 AM, Stubbe-Unibet said:

Hey @cbell. Sorry to hear about this one! In your market, there're strict rules for spending limits and it can be tricky with someone playing poker for a living. I'm following up on it internally!

Just got an email confirming the limit has been raised - appreciate your help on this, been a frustrating couple of weeks but I'm just glad it's sorted 🙂
Any chance that bonus I mentioned can be reset or is that not possible?

Hi, a while ago my account was placed under a 'spending limit' of £500 per month, (despite the fact that I'm up 6 figures playing poker on this site). I was told that in order to raise the limit, I need to provide evidence documenting my income and finances, which I provided weeks ago. Unfortunately, despite the fact I've chased it up several times nothing has happened. I play poker proffessionally, with most of my volume on Unibet, which means that my ability to do my job and earn money is severely limited by this situation.

Furthermore, I had a 380 euro rake-back bonus which I was 60% of the way to fulfilling at the end of septemeber, but due to the account limit resetting on the 1st of October I have barely been able to play, meaning it is almost impossible for me to fulfill the bonus.

Could you please help me by speeding up the process of getting this spending limit raised, or at the very least pause the bonus at the time it was on the 1st October (59% complete with 9/10 days left)

19 minutes ago, cbell said:

Haven't been able to login in over an hour, having tried dozens of times ('unable to identify location')

Now able to login, although not that many people at 400NL understandably so will just play later

Haven't been able to login in over an hour, having tried dozens of times ('unable to identify location')

Hi, I submitted documents last week, and I have had no response/update from Unibet. I wouldn't mind it taking this long ordinarily but I have a large withdrawal which is currently on hold subject to verification, and I would like this processed ASAP. I would be grateful if someone could give me and update/escalate this matter.

Can I get 50NL cash results in 2020 please

How likely is this to repeat tonight? I'd rather not play if it's gonna happen every night

Same for me. Was playing 5 SNGs, heads up in 2 and get booted off. Not good enough.

Just been kicked off the client again tonight, getting message 'unable to identify your location'. Doesn't work on my phone app either on 4G or wifi. Very annoying, anyone else having these issues?

Hi, I had issues with 2 MTTs, one 25euro Unibet Open qualifier and one 4 euro one (the 4 euro one got refunded not sure about the other).  Secondly, I had 2x 5man 10 euro SNGs open at the time of disconnection, one of which I was heads up with about 50% of the chips. Thirdly, when I was able to log back into the site at 22.10 GMT, I registered 5 more 10 euro 5man SNGs and was disconnected again, with above starting stack in all 5, but do not appear to have been refunded for at least some of these games. By my calculations I should have been refunded roughly 114 euros(29 for MTTs, 24 for the SNG where I was already heads up, and 60 for the incomplete SNGs), but I have only recieved 40 or so as far as I can tell (I believe some of the money here was from blinding out and finishing 2nd in a SNG). Please look into this as I was able to briefly log in for one or 2 hands before being kicked again, and there were players at every table who were not disconnected, and taking everyone's blinds.

Thanks, feel like I am running above EV but there is basically no way of knowing except by playing a lot more games. I played like 3000 last year with an ROI of 4%, but I took a few months off poker, started studying the game properly ( was doing zero study last year) and results have been great. I think it's partially to do with the increase of recreational players since lockdown, the games are great lately.

Nice blog, I am having good success with 10 euro 5man SNGs (acheiving 14% ROI 6 tabling over 2000 games) and I'm wondering if you can still play 12 tables with the new reduced time limit. If I try and 9 table I find myself timing out frequently and it it too hecktic for my liking (I tend to make big errors and don't think through my lines)

Hi, I had issues with 2 MTTs, one 25euro Unibet Open qualifier and one 4 euro one (the 4 euro one got refunded not sure about the other).  Secondly, I had 2x 5man 10 euro SNGs open at the time of disconnection, one of which I was heads up with about 50% of the chips. Thirdly, when I was able to log back into the site at 22.10 GMT, I registered 5 more 10 euro 5man SNGs and was disconnected again, with above starting stack in all 5, but do not appear to have been refunded for at least some of these games. By my calculations I should have been refunded roughly 114 euros(29 for MTTs, 24 for the SNG where I was already heads up, and 60 for the incomplete SNGs), but I have only recieved 40 or so as far as I can tell (I believe some of the money here was from blinding out and finishing 2nd in a SNG). Please look into this as I was able to briefly log in for one or 2 hands before being kicked again, and there were players at every table who were not disconnected, and taking everyone's blinds.