Dear Unibet Team,
My account has been frozen about a month ago and I got an email that this is a routine investigation.
I still didn't get any further info and my account is still frozen. During this time I missed both of the freerolls for the malta event for which I got a ticket through your promotional system on 06. and 14.6 which is the reason why I play on Unibet in the first place.
When trying to contact customer service via email or chat it didn't work.
Thank you for your answer
Can't access account
in Account Help
Posted
Dear Unibet Team,
My account has been frozen about a month ago and I got an email that this is a routine investigation.
I still didn't get any further info and my account is still frozen. During this time I missed both of the freerolls for the malta event for which I got a ticket through your promotional system on 06. and 14.6 which is the reason why I play on Unibet in the first place.
When trying to contact customer service via email or chat it didn't work.
Thank you for your answer