verificationaid
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Hey Ray, but I submitted my bank statement and gas utility bill where it says clearly the date on it - I agree at the most recent one I uploaded I realized now that does not have the date, but all prior to this have had the date on it.
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Dear admin or anyone can someone helped me like you helped all the others with the same question?
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I am having the same exact problem and keep getting rejected
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Hello can someone help me with verification of my account, it's turning into a nightmare.
So far I have uploaded:
2x - Bank Statement / PDF Download from my Online Banking (Rejected)
1x - Utility Bill (Digital version from my account with my Gas Supplier) - Rejected
1x - Utility Bill - Printed from my office printer then scanned as requested from Unibet Support - from my Gas Supplier - Rejected
All of them say my name and address on it. All of them are from the last month or 2 months at latest.
Can you please check what is going on as this is ridiculous now. Also considering the fact there was no problem you guys taking my money, now I want to withdraw there is this back and forward with no reason why anything is rejected.
PLEASE state clearly what you want from me.
I will take this on social media as it’s a complete disgrace how you treat your customers, knowing fully well I paid with no checks - now on withdrawal there is an issue.
Address verification
in Verification Help
Posted
Hello Ray, I had to as per your request and your teams ask for my energy provider to send me a printed copy of my utility statement. I have now uploaded it. Surely you guys cannot reject this now.
It has name / address / date and it is an energy utility bill statement. It came in the post.
Can you please look into this for me, this is now my 6th try at uploading a document that is on your list of "required documents"