Stalker88

Oh, crap!
Forgot the screenshot...
A new personal record: 1258x multiplier

It doesn't work for me.

I've lost a lot of money in the last few months. But after months I finally got free spins (Lucky Reels 25 free spins). I entered the game but there were no free spins. I wrote an email for support, but I didn't get an answer. I searched on the forum and finally found the answer („…sorry for the inconvenience first of all, I've received word that all players affected by this error were credited with Narcos Free Spins instead. …”). I checked and I also got the free spins. I won 6 euros with free spins. But the winnings could only be wagered on the same game. I lost everything.

„…we stopped processing Bonus requests earlier this year when the new pro active Bonus system was implemented…”

„…The algorithm calculates and assigns the bonuses according to the player's direct activity, factors like logins, deposits, withdrawals, product used, money wagered all play a part, just to mention a few. …”

So is this the new Unibet bonus system?

• For the first time in months you get free spins (44 deposits in the last 4 months).
• But free spins don't work.
• You write an email for support.
• But you won't get an answer.
• You can use your 25 spins on another game, but you won't be informed about this (no email, no messages in your profile).
• You have lost hundreds of euros, but you only won 6 euros.
• You need to play to convert bonus money to cash.
• But not everyone: “I have personally added you guys 25 cash free spins without a wagering requirement on Narcos” (same promotion, different rules)
• You lose your winnings.

I like the new bonus system. 44 deposits in the last 4 months and you get this as a bonus. 🤣

Level 46