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  1. Esir mentioned an issue with the fingerprint login on iPhone/iOS (https://www.unibetcommunity.com/t5/Bug-Reports/After-app-update-cant-log-in/idc-p/257397#M4172), and I'm curious to hear if anyone else is having trouble with it since last Friday? "When I open the app it asks me for my fingerprint, I input it and after that a white screen appears briefly, like a web page and after that I am redirected to the credentials page"
  2. Opening this thread, because every now and then there's all kinds of typos seen in official texts. Starting with this one from the Finnish deposit-page. Not very representative for company, nor appealing to see it if you're are new customer. Been there for ages.
  3. hi guys! came to share my opinion about this topic! imo in this day and age it is necessary to have a secure account on any given website not even speaking about those where people keep money!! so please find a way to introduce some 2FA method on unibet. it can be via sms/token/google authenticator i do not mind which one just want to feel safe about my money on your site!!! thanks forward!
  4. Hello, l made a deposit yesterday, but l didn't get a money on my unibet account, after that l made two more time a deposit and everything was good. Can you halp me please, it is not a small amount. I am from Norwey and l payed transaction with visa card
  5. Hello, I can't login into the Poker app. After I enter my credentials "Player disabled" apears on the app screen. Can you please help? Thanks!
  6. My app won't load after login so I can't see any bets or current bets I have going
  7. Can someone help me gain access to my account as this is the message i receive when i log in? thanks
  8. A lot of members of Unibet reported today that the site is down.It's something about the security certificate and unsecure connection.So,in Romania,at the moment,Unibet is down.I just a local thing,or any of you had the same problems?
  9. I can log in to the browser no problem and play hexapros but I cat log it to the mobile client. White screen pops up with msg ERR_NAME_NOT_RESOLVED... help me please.
  10. Hello, I recently registered with Unibet and want to start playing poker, but I can't. Here's the problem. When I open the poker client and enter my username and password and click "Log In" nothing happens, the "Log In" buttons appears pressed (If I enter an incorrect password, than it promts an error). I created a thread in the bug report forum, but it's not really getting any traction. Here's my Dxdiag system screenshot and logs: 127997a35096b6924ff50448d98168bb Logs: *** Logging started [22-06-2017 19:16:17] Unibet Poker 2.6.0.98 OS : Windows 7 SP1 GPU vendor : Nvidia GPU model : NVIDIA GeForce GTX 550 Ti GPU driver : 11.0 Max texture size: 8192 [22-06-2017 19:16:21] CoherentUI Initialized [22-06-2017 19:16:21] Casino in Poker service initialized [22-06-2017 19:16:21] Initializing startup module... [22-06-2017 19:16:21] Startup file parsed [22-06-2017 19:16:22] Startup resources requested [22-06-2017 19:16:22] Loading common assets ... [22-06-2017 19:16:23] Common assets loading completed [22-06-2017 19:16:23] Layout created [22-06-2017 19:16:23] Reading cached settings ... [22-06-2017 19:16:26] Initializing remote assets... [22-06-2017 19:16:26] Updating assets... [22-06-2017 19:16:45] Initializing lobby... [22-06-2017 19:16:49] Lobby connected [22-06-2017 19:16:49] Lobby loaded [22-06-2017 19:19:25] Application exit requested [22-06-2017 19:19:25] Application terminating *** Logging started [22-06-2017 19:19:30] Unibet Poker 2.6.0.98 OS : Windows 7 SP1 GPU vendor : Nvidia GPU model : NVIDIA GeForce GTX 550 Ti GPU driver : 11.0 Max texture size: 8192 [22-06-2017 19:19:30] CoherentUI Initialized [22-06-2017 19:19:30] Casino in Poker service initialized [22-06-2017 19:19:30] Initializing startup module... [22-06-2017 19:19:30] Startup file parsed [22-06-2017 19:19:30] Startup resources requested [22-06-2017 19:19:30] Loading common assets ... [22-06-2017 19:19:30] Common assets loading completed [22-06-2017 19:19:30] Layout created [22-06-2017 19:19:30] Reading cached settings ... [22-06-2017 19:19:31] Initializing remote assets... [22-06-2017 19:19:32] Initializing lobby... [22-06-2017 19:19:33] Lobby connected [22-06-2017 19:19:33] Lobby loaded [22-06-2017 19:20:47] Application exit requested [22-06-2017 19:20:48] Application terminating *** Logging started [22-06-2017 19:20:51] Unibet Poker 2.6.0.98 OS : Windows 7 SP1 GPU vendor : Nvidia GPU model : NVIDIA GeForce GTX 550 Ti GPU driver : 11.0 Max texture size: 8192 [22-06-2017 19:20:51] CoherentUI Initialized [22-06-2017 19:20:51] Casino in Poker service initialized [22-06-2017 19:20:51] Initializing startup module... [22-06-2017 19:20:51] Startup file parsed [22-06-2017 19:20:52] Startup resources requested [22-06-2017 19:20:52] Loading common assets ... [22-06-2017 19:20:52] Common assets loading completed [22-06-2017 19:20:52] Layout created [22-06-2017 19:20:52] Reading cached settings ... [22-06-2017 19:20:53] Initializing remote assets... [22-06-2017 19:20:54] Initializing lobby... [22-06-2017 19:20:56] Lobby connected [22-06-2017 19:20:56] Lobby loaded
  11. Can't login 500 Server error Our servers are not responding. We are sorry for the inconvenience.Try the following: Refreshing the page may help.Go back and try againYou can also contact us at info-uk@unibetsupport.com
  12. Hello, I reported this issue some time ago, but my patience doesn't allow me to wait more with this one. Every time I try to login in desktop version, I can't do it at first time (when my login is known in this software). Then there are empty fields and I must write again my login with password. It's a little bit frustrated ;) I think 2 last versions made a change, because 3 month ago I suppose all was fine. Last month I was using your software on win7 either and the problem was the same. I attache all necessary screenshots with log file together. Poker_log.txt
  13. Hello, So, I am browing the unibet community posts and threads without being logged in and I see a thread of my interest and decide to to post a reply. But to do that, I need to be logged in. I am redirected to the login page where I login. But after logging in, I am always thrown out of wherever I was and I find myself at the homepage i.e. https://www.unibetcommunity.com/. Now I have a new mission: Find the thread where I wanted to post a reply. After clicking through here and there I am able to find the post and reply. My question and suggestion: Why not redirect to the same page/thread after I log in to the community? It seems really unnecessary to go back to the homepage after
  14. What is going on lately,guys @Stubbe-Unibet @ReCorpH @RayL ? Two weeks ago "bet builder"option was out,around Champions league time. Last week,also around Champions league,web site and poker client went down. Few minutes ago had similar issue... Could we get some meaningful answer on this please.
  15. VULNERABILITY:- No Rate Limit Found In Forgot Password Page. impact:- If You Are Using Any Email Service Software API Or Some Tool Which Costs You For Your Email This Type Of Attack Can Result You In Financial Lose And It Can Also Slow Down Your Services It Can Take Bulk Of Storage In Sent Mail Although If Users Are Affected By This Vulnerability They Can Stop Using Your Services Which Can Lead To Business Risk
  16. I have a problem that I think might be linked to the swedish version of the client. After being disconected and trying to log in again the log in screen first looks just normal but when I typed the alias and password I get to this. It shows the web page instead of the client ?? And I have to close it and log in again to get the client back normal. I tested how it would be if i loged in from my phone while being loged in on the computer and then got back to the computer. As it shoud it showed this "session been moved message" I click the green button ad get to the normal start page for logging in. And same thing happends, I get the webpage version and have to fully close the client and open it from scratch for it to work again.
  17. Hello an greetings from Romania, as you may know here cause of the law we have a different site(.ro), even if i made my account time ago on .com and is still on euro( but this is other story), and now i will move for few months out of country and i want to still use my account from that country but i understood that cant be, is that corect? Cause for me that will not be corect if i have my account check, i made deposit/withdraws and i can always show that i use the account. And as a second question, if i wll use a vpn to have romanian ip, i will not brake any term or condition of the site, ok? The ideea is that i want to use my account in this period, and i cant make another one cause all my papers are here(id, bank, etc). Hope that i will get some good(for me) answers :D. CHeers and a happy new year.
  18. Poker client crashes immediately after initial login on both iPhone & iPad. 100% reproducible Tested on: iPhone 6s iOs 13.3iPad Pro 10.5" iOs 13.3Steps to reproduce: Open Unibet poker appLoginApp crashes/closes immediately. Returned to Apple home screen.Resolution already attempted (unsuccessfully): Logged into MacOS poker client & Web based poker client to confirm account OK.Contacted Unibet Support chat who confirmed my account is OK. They advised delete & reinstall.Delete app & all data. Reinstalled. No change.
  19. Hi Guys Guessing this will affect other with long passwords. When I tried to log in to the poker client earlier I kept getting told I was using an incorrect password. After vainly trying the same (correct!) password I noticed that the password field now only accepts up to 12 characters and my password was 13 characters long! It did let me reset the password so problem solved.
  20. I have put different name and age and can not confirm the account how can I change them with the good ones?
  21. JohanArg

    Poker

    Varför kan jag inte spela poker! I can't play poker
  22. Hello! I've been playing poker on Unibet from time to time for several years. Everything was fine. I played yesterday morning without any problems. I finished my session and tried to login again in 2-3 hours. But this time application crashed after i pressed "Login" button. I reinstalled the app many times, installed latest versions of Java and FlashPlayer, nothing helps. Everytime i see this picture: Here is log file: *** Logging started [23-08-2019 05:41:44] Unibet Poker 2.33.0.4112 OS : Windows 7 SP1 GPU vendor : Intel GPU model : Intel® HD Graphics GPU driver : 10.1 Max texture size: 8192 [23-08-2019 05:41:44] Initializing startup module... [23-08-2019 05:41:44] Startup file parsed [23-08-2019 05:41:44] Startup resources requested [23-08-2019 05:41:45] Loading common assets ... [23-08-2019 05:41:45] [CASsetsManager] Texture Atlas atlas_poker_startup successfully loaded. TrnId: 1, uc: 7 [23-08-2019 05:41:45] [CASsetsManager] Texture Atlas poker_loading_screen_animation successfully loaded. TrnId: 1, uc: 220 [23-08-2019 05:41:45] Common assets loading completed [23-08-2019 05:41:45] Layout created [23-08-2019 05:41:45] Reading cached settings ... [23-08-2019 05:41:45] Casino in Poker service initialized [23-08-2019 05:41:46] Initializing remote assets... [23-08-2019 05:41:47] Initializing lobby... [23-08-2019 05:41:47] ASsetsManager] Texture avatar_500.png successfully loaded. TrnId: 2, uc: 256 [23-08-2019 05:41:47] [CASsetsManager] Texture Atlas atlas_poker_common successfully loaded. TrnId: 4, uc: 121 [23-08-2019 05:41:47] [CASsetsManager] Texture Atlas atlas_poker_lobby successfully loaded. TrnId: 4, uc: 30 [23-08-2019 05:41:47] [CASsetsManager] Texture Atlas atlas_4color_cards successfully loaded. TrnId: 3, uc: 55 [23-08-2019 05:41:48] Lobby connected [23-08-2019 05:41:48] Lobby loaded *** Logging started [23-08-2019 05:42:38] Unibet Poker 2.33.0.4112 OS : Windows 7 SP1 GPU vendor : Intel GPU model : Intel® HD Graphics GPU driver : 10.1 Max texture size: 8192 [23-08-2019 05:42:38] Initializing startup module... [23-08-2019 05:42:38] Startup file parsed [23-08-2019 05:42:38] Startup resources requested [23-08-2019 05:42:38] Loading common assets ... [23-08-2019 05:42:38] [CASsetsManager] Texture Atlas atlas_poker_startup successfully loaded. TrnId: 1, uc: 7 [23-08-2019 05:42:38] [CASsetsManager] Texture Atlas poker_loading_screen_animation successfully loaded. TrnId: 1, uc: 220 [23-08-2019 05:42:38] Common assets loading completed [23-08-2019 05:42:38] Layout created [23-08-2019 05:42:38] Reading cached settings ... [23-08-2019 05:42:38] Casino in Poker service initialized [23-08-2019 05:42:39] Initializing remote assets... [23-08-2019 05:42:40] Initializing lobby... [23-08-2019 05:42:40] ASsetsManager] Texture avatar_500.png successfully loaded. TrnId: 2, uc: 256 [23-08-2019 05:42:40] [CASsetsManager] Texture Atlas atlas_poker_common successfully loaded. TrnId: 4, uc: 121 [23-08-2019 05:42:40] [CASsetsManager] Texture Atlas atlas_poker_lobby successfully loaded. TrnId: 4, uc: 30 [23-08-2019 05:42:41] [CASsetsManager] Texture Atlas atlas_4color_cards successfully loaded. TrnId: 3, uc: 55 [23-08-2019 05:42:41] Lobby connected [23-08-2019 05:42:41] Lobby loaded *** Logging started [23-08-2019 05:44:03] Unibet Poker 2.33.0.4112 OS : Windows 7 SP1 GPU vendor : Intel GPU model : Intel® HD Graphics GPU driver : 10.1 Max texture size: 8192 [23-08-2019 05:44:03] Initializing startup module... [23-08-2019 05:44:03] Startup file parsed [23-08-2019 05:44:03] Startup resources requested [23-08-2019 05:44:03] Loading common assets ... [23-08-2019 05:44:03] [CASsetsManager] Texture Atlas atlas_poker_startup successfully loaded. TrnId: 1, uc: 7 [23-08-2019 05:44:03] [CASsetsManager] Texture Atlas poker_loading_screen_animation successfully loaded. TrnId: 1, uc: 220 [23-08-2019 05:44:03] Common assets loading completed [23-08-2019 05:44:03] Layout created [23-08-2019 05:44:03] Reading cached settings ... [23-08-2019 05:44:04] Casino in Poker service initialized [23-08-2019 05:44:04] Initializing remote assets... [23-08-2019 05:44:05] Initializing lobby... [23-08-2019 05:44:05] ASsetsManager] Texture avatar_500.png successfully loaded. TrnId: 2, uc: 256 [23-08-2019 05:44:05] [CASsetsManager] Texture Atlas atlas_poker_common successfully loaded. TrnId: 4, uc: 121 [23-08-2019 05:44:05] [CASsetsManager] Texture Atlas atlas_poker_lobby successfully loaded. TrnId: 4, uc: 30 [23-08-2019 05:44:06] [CASsetsManager] Texture Atlas atlas_4color_cards successfully loaded. TrnId: 3, uc: 55 [23-08-2019 05:44:06] Lobby connected [23-08-2019 05:44:06] Lobby loaded *** Logging started [23-08-2019 05:44:33] Unibet Poker 2.33.0.4112 OS : Windows 7 SP1 GPU vendor : Intel GPU model : Intel® HD Graphics GPU driver : 10.1 Max texture size: 8192 [23-08-2019 05:44:33] Initializing startup module... [23-08-2019 05:44:33] Startup file parsed [23-08-2019 05:44:33] Startup resources requested [23-08-2019 05:44:33] Loading common assets ... [23-08-2019 05:44:33] [CASsetsManager] Texture Atlas atlas_poker_startup successfully loaded. TrnId: 1, uc: 7 [23-08-2019 05:44:33] [CASsetsManager] Texture Atlas poker_loading_screen_animation successfully loaded. TrnId: 1, uc: 220 [23-08-2019 05:44:33] Common assets loading completed [23-08-2019 05:44:33] Layout created [23-08-2019 05:44:33] Reading cached settings ... [23-08-2019 05:44:33] Casino in Poker service initialized [23-08-2019 05:44:34] Initializing remote assets... [23-08-2019 05:44:35] Initializing lobby... [23-08-2019 05:44:35] ASsetsManager] Texture avatar_500.png successfully loaded. TrnId: 2, uc: 283243008 [23-08-2019 05:44:35] [CASsetsManager] Texture Atlas atlas_4color_cards successfully loaded. TrnId: 3, uc: 55 [23-08-2019 05:44:36] [CASsetsManager] Texture Atlas atlas_poker_common successfully loaded. TrnId: 4, uc: 121 [23-08-2019 05:44:36] [CASsetsManager] Texture Atlas atlas_poker_lobby successfully loaded. TrnId: 4, uc: 30 [23-08-2019 05:44:36] Lobby connected [23-08-2019 05:44:36] Lobby loaded [23-08-2019 05:46:27] Application exit requested [23-08-2019 05:46:27] Application terminating *** Logging started [23-08-2019 06:04:24] Unibet Poker 2.33.0.4112 OS : Windows 7 SP1 GPU vendor : Intel GPU model : Intel® HD Graphics GPU driver : 10.1 Max texture size: 8192 [23-08-2019 06:04:24] Initializing startup module... [23-08-2019 06:04:24] Startup file parsed [23-08-2019 06:04:24] Startup resources requested [23-08-2019 06:04:24] Loading common assets ... [23-08-2019 06:04:24] [CASsetsManager] Texture Atlas atlas_poker_startup successfully loaded. TrnId: 1, uc: 7 [23-08-2019 06:04:24] [CASsetsManager] Texture Atlas poker_loading_screen_animation successfully loaded. TrnId: 1, uc: 220 [23-08-2019 06:04:24] Common assets loading completed [23-08-2019 06:04:24] Layout created [23-08-2019 06:04:24] Reading cached settings ... [23-08-2019 06:04:25] Casino in Poker service initialized [23-08-2019 06:04:25] Initializing remote assets... [23-08-2019 06:04:26] Initializing lobby... [23-08-2019 06:04:26] ASsetsManager] Texture avatar_500.png successfully loaded. TrnId: 2, uc: 256 [23-08-2019 06:04:27] [CASsetsManager] Texture Atlas atlas_4color_cards successfully loaded. TrnId: 3, uc: 55 [23-08-2019 06:04:27] [CASsetsManager] Texture Atlas atlas_poker_common successfully loaded. TrnId: 4, uc: 121 [23-08-2019 06:04:27] [CASsetsManager] Texture Atlas atlas_poker_lobby successfully loaded. TrnId: 4, uc: 30 [23-08-2019 06:04:28] Lobby connected [23-08-2019 06:04:28] Lobby loaded Then i login to the browser poker, everything is OK. Help me, please, where can be a problem? Thanks!
  23. Hi Unibet.... I have been playing poker through Unibet for several years now.Yesterday when I tried to start up my UniBet Poker app on my IPad it just crashed. I get to a login screen, which seems to have been updated, where I have to enter my email address and password. I also have to select my country, but the dropdownbox does not allow me to select anything, even though it seems to be enabled. So when I press login, without selecting a country, the App just crashes. If have tried 1-200 different times, trying al sorts of things... But no luck. So I tried to install your Poker App on my PC, but whenever I try to run that and login, it just says "Trying to reconnect". So instead I tried playing in a browser instead (both Chrome and IE11 on my Windows 10 machine), but it just says "You're logged out" Just tried again in my Android app, and it just never starts up !! So no possibility for me to play any of todays tournaments Same thing happened a year or two ago, where I wrote to the support and they gave me al sorts of BS answers. I have 25 years of experience with software development... I know an error when I see one. So please direct me to a work around for this problem... With the current situation, I will have to play Poker at a competitor site instead.. This is getting really anoyingI worked fine 2-3 days ago!!! Br
  24. After input my user name and password Tap the log in it seems fronze Any one had the same issue?
  25. I’m trying to sign in to my account,but it says it’s currently unavailable .. don’t know why,how do I get it open again?
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