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About Me

Found 3 results

  1. After repeatedly talking to chat support, apparent supervisors snd managers. No one would take the time to listen to me nor look at my proof in regards to the casino club promotion. I’ll leave the exchanges here: Mod Edit: attachments hidden for privacy reasons.
  2. I have deposited a total of 6k on my account and have withdrawn less than £2k (£1,870 ) 7/8th July. We are now at the 16th July. I have sent in all my documentation. My driving licence and bank card were checked and verified promptly . But then they asked for a document which helped show how I find my account. Basically see what money I’m earning and where from which I think is a liberty in the first place . Anyway the day they asked (8th July) was the day I immediately forwarded them the relevant information. A reply was thank you for your documents , this is usually checked within 48 hours but can take up to 5 working days. I have chased them daily with responses along the lines of please be patient our team are working hard to verify your documents . How long does it take to look at a bloody bank statement . We are now on the 16th which is past all the promised deadlines . Chat advisors and emails are patronising me . You can’t call , can’t get directly through to the security team. It’s causing arguments at home as it’s not just a couple of quid . I feel as though Il wait forever if do t do something . Someone please help ! This is becoming a joke
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