Firstly, I love this site and refer it to anyone who will listen; however, I find the tournament ticket situation difficult sometimes. Why are tickets won for specific events only? For instance, I have a couple of UOS tickets that I won and wasn't able to use. The fault is mine because thought they were generic €5 tickets but now I stand to lose them as there is no change policy anymore. Isn't there an option for us to use the value in tournament tickets for other events? I am also afraid I will lose my ticket to the DSO live to online tournament as it happens so scarcely and the tournament is often announced quite late that should I not be able to make the tournament then I lose a €300 ticket. Please advise if there is any thought to changing this policy. Thanks and regards Clint