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JB1

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  1. Thank you again, Ray, for resolving this problem so quickly for me. I followed your instructions & have withdrawn money successfully. I did not realise I had to click on 'Bank ' to obtain the drop-down menu. I am very grateful to you & Community for helping me with the transition to Unibet.
  2. Thank you so much Ray for resolving this problem. I am very grateful. Unfortunately I now have another problem tryng to withdraw money from my account. The instructions for withrawing funds from my account .... "to find out more click on Total Funds under your account history." When I did this it shows the deposits made into my account but no instructions for withdrawing money. I wondered what procedure I have to follow to withdraw funds. Thanks again for your help.
  3. Waiting for migration of the remaining balance in my Stan James account to my new Unibet account. Contacted Unibet by live chat on Monday morning 26 Feb. & Customer Services informed me the balance would be migrated over by the end of the day. This did not happen. Have tried contacting Unibet again by Live Chat : no response after a long wait - & by email & have received no reply. How much longer do I have to wait for my money to be transferred - I realise it's a busy time for Unibet but surely after 5 days this matter should be resolved .... or have I lost all the money in my Stan James account??
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