@Imonibus wrote: @Stubbe-Unibet @Patric-Unibet I'm experiencing a similar issue. My client crashes to desktop after attempting to start a table. I sent everything to the info e-mail but I have a small theory which might be helpful to the team in resolving these issues. I shall copy paste my original message to the info e-mail. I won't attach the files here though. If it is any help, I noticed that every person that is having issues with the update (in the thread here: https://www.unibetcommunity.com/t5/General-Poker/BUG-update/td-p/262090) seems to be using a laptop and are experiencing rendering issues. My log states that most of the assets are loaded but it never gets to load the table assets. This could be an issue related to integrated graphics cards (specifically, Intel). Though I did try forcing both my dedicated Radeon and re-forcing Intel integrated and the issue did not resolve itself. RelaxCEF.log recently dumped errors into it (after reinstalling the client and trying again). Attached that as well as it actually has error messages in it. There are: 1) Failures to CreateMapBlock 2) An attempt to access a missing file causing the pipe to end. 3) Critical error -8. 4) Inconsistent LRU. Finally, I noticed that after reinstalling my Unibet Poker client the "CoherentUI" folder no longer appears but it used to exist in previous versions. CoherentUI assets and libraries could be completely unrelated to the issue but I thought I should mention it. A few additional thoughts: 1) Laptops might be a red herring as I can only access the info contained in this thread. 2) As far as I understand, the client assets and the table assets are separated and loaded through different APIs/assets/applications. There seems to be a rendering issue with the table assets as most people (outside of me) can actually get to the tables but no assets/graphics/textures are loaded as indicated by the black/white screens. 3) So far it seems to a be a rendering or file access issue. I tried changing directories (in case Win10 decided to be capricious in the Program Files folders) but that didn't help either. 4) The difference between my issue and the issues of others in this thread might have to do with cached or old files from previous installations. Since I am only a member of the community since April (or March, can't recall when I started) I might have had a "fresher" installation without previous cached or old files causing my client to CTD. 5) Finally, I noticed that the RelaxCEFHelper started using significantly more CPU resources after the update as I start the client. RelaxCEFHelper now maxes out my CPU for a few seconds and the login screen has gotten a bit laggy. Since there also seems to be an issue with file access (as indicated in the logs for CEFHelper), I'd venture to guess that something has been updated for RelaxCEFHelper which could be causing the issue. Thx, @Imonibus, for your inputs. I hope Unibet take all of these into consideration. It is getting very frustrating not to be able to play on the desktop software since I consider myself a regular on the micrgames and make a living out of it. Now I have to move funds to another site because I do not have any other source of income. I hope it get fixed soon.
... View more
