RZ_Sharp

@Andy-UnibetI logged in today and my two cash tickets just expired. Can you please reinstate them? TIA

Sounds good. Please add the bonus back into my account.

Would you be able to add it again with a 28 day expiry instead of 14 days or halve the requirements with 14 days?

Just to clarify, the affiliate raffle replaced the monthly rake race (which was paid in cash) for January. I assumed there would be some flexibility since rake was required to earn tickets towards the raffle draw.

I received a Rake 3100, Get 620 on Jan. 31. Can you please add the XPs I earned just a few days ago to the progress? Otherwise, there's no chance I can finish it. TIA

@Andy-Unibet I got 2 x 50 Euro cash tickets as part of an affiliate raffle promo. I don't play cash games. Can you please exchange them to 4 x 25 Euro hexapro tickets? TIA

Hi @Stubbe-Unibet, I hit 11*1.5 multipliers in a row on Hexapros at the 25 Euro stake. The table below shows the time and the first hand of these 11 games: Time (EST)Hand No. 19:01:35136219175619:05:54136219418619:08:24136219559919:09:15136219605219:09:52136219638619:09:58136219644219:11:11136219708719:12:14136219761619:14:11136219861319:14:36136219881919:15:071362199087 Below is a screenshot with the 7th to 11th 1.5X games: Please credit me with 2 x 25 Euro Hexapro Tickets. Thanks!

Hi @Andy-Unibet , @Stubbe-Unibet, I have 3 50 Euro Sputnik tickets that I can't use in any tournament. Can you please exchange them for bonus points? Thanks

@itsjustvariance I feel you, some of the suckouts on these can be unreal. This was probably the worse on Hexapros in recent memory: If sucked out, I would have expected it through a straight or diamond flush but nope, not only did she/he flopped trip kings that turned into quads but the cherry was added on top of the river with the FU Ace 🤣 This fortunately went AIPF.

Just wanted to share this: after a year of grinding Hexapros on various stakes and hitting only an 100X on 10's prior, this finally happened today! A bittersweet 3rd place finish. Some hindsight bias, seeing how I could of won a massive 3-way pot if I made a random AIPF call with K8o but my AIPF call versus the short stack with KTo vs. K7s couldn't hold. Well, +80X is still good and I'm happy that I got this chance (but wished my alias actually rang true today ;) ).

Hi @Stubbe-Unibet, I completed the 1.25M CPs for the UO Package today. When is the next Unibet Open (Online)? Are the options for exchange the same as those in May?

Hi @Andy-Unibet , Any update on this? As I mentioned in my previous post, my log only goes back to July 30.

@Andy-Unibet , I checked the log and it only goes back to July 30.

Hi @Andy-Unibet , I was playing 5 Hexapro games, a mix of 10 and 25 euro games on July 26th. I was disconnected and kicked off the desktop client. I tried multiple times to log back in from my phone but the login screen kept resetting after I entered my credentials. I was only able to get back into the games after a couple of minutes but lost many chips in the process. In all games, I had at least 490 chips (close to starting stack) at the time of disconnection and in one of my games I was heads up with a 3:2 chip lead. The following corresponds to the disconnected hand of each game: 1) 1282326063 - 10 Euro Stake 2) 1282326071 - 25 Euro Stake 3) 1282326156 - 10 Euro Stake 4) 1282326218 - 25 Euro Stake 5) 1282326277 - 25 Euro Stake As I was unable to log back in due to your client resetting, please refund me for these games. It has costed me 95 Euros in Buy-ins and a total combined prize pool of 302.5 Euros.

Email support directed me to request for refunds here. I was disconnected from the following games on April 15th/16th: 1) Hexapro (25 Euro stake) - disconnected hand ID 1199744765 2) Hexapro (50 Euro stake) - disconnected hand ID 1199744822. This game I actually won during disconnection but upon checking my poker transaction history, I was not credited with the 75 Euro prize. 3) Hexapro (100 Euro stake) - disconnected hand ID 11998465704) Hexapro (50 Euro stake) - disconnected hand 1199846762 Thanks