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nashjina

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About nashjina

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  1. game froze got disconnected on this game Today 16:29:55 281257088 Poker - Tournament Buy-in - £4.37
  2. @Stubbe-Unibet I've been back through my poker and hexapro history for the affected times and have seen i haven't claimed for these failed games thanks 16/04/2020 10:30:27 279144292 Poker - Tournament Buy-in - £0.87 17/04/2020 07:45:32 279411899 Poker - Tournament Buy-in - £0.87 - 16/04/2020 22:10:32 279351456 Poker - Tournament Buy-in - £0.87 Hexapro #1199980201 #1199920491
  3. @Stubbe-Unibet the Hexapros which failed i played around 10pm ish
  4. these from 16th i meant 16/04/2020 12:21:32 279165976 Poker - Tournament Buy-in - £0.87 - 16/04/2020 12:15:10 279164698 Poker - Tournament Buy-in - £0.87 16/04/2020 11:02:21 279150038 Poker - Tournament Buy-in - £0.87 - 16/04/2020 10:47:22 279147351 Poker - Tournament Buy-in - £0.87
  5. I've put into the chat yesterday to get these refunded from the 16th and no reply yet. Are you able to sort this please? Also you refunded me 6 £1 hexapro tickets to which i used but 4 of them games kept stalling/crashing
  6. thanks @Stubbe-Unibet for your response I was refunded my hexapro buy ins, but since had another 6 out of the 9 of my £1 hexapro games refunded, failed. Can you look at that please. I won't be playing again now for a while thought it'd be better now
  7. @Stubbe-Unibet are you or infact anyone dealing with customer issues? It shows you're offline and there's been no problems on this thread resolved for last few hours. Are you actually the only person dealing with issues? When will you continue to if so?
  8. @Hotzonicu of course i'm serious. You talk as if Unibet is some small family run business out of their garden shed? It's a massive business! And in them knowing there was a big problem, you'd expect they'd ensure there were a few extra people asked to go on shift. Pretty standard stuff. Also bit hypocritical using this thread for posting your opinions on the capabilities of Unibet customer service, then berating people for asking for their money back.
  9. well said pajt10 And why is nobody constantly dealing with/replying to problems? If one goes on break, then someone should replace.
  10. the hexapros and sit and go's are still failing. Can we get refunded moeny or at least casino bonus or fix the poker properly?
  11. i've now had (and continue to) a total of 9 £1 hexapros fail on me
  12. I had problems with 5 seperate £1 tournaments and sit and go's thursday/friday where it kept going down
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