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@Livertool wrote: @GeramGeram wrote: This site is literally cancer, put in money, but it says I dont have any money on the poker window, and the customer service literally dont know what the to do, jesus what a retarded site. Or could it be that you didn´t know what you were doing? Did you took bonus when you made deposit? That is exactly what happened @GeramGeram , you accepted a bonus upon signup. A bonus that can't be used for poker. If you want to play poker, you can just request for the bonus to be removed, and you'll have the original deposit to use in poker Moving the post to the help section. ... View more

I'm glad that one of my sporadic likes actually did something more than boosting someones ego  Seriously, I rarely click like, cause most of the time I read from a tablet and it has some issues with the log-in and this site navigation in general. Which makes me ponder about my actual minutes spent here  Forgot to post this:     ... View more

@pinki, this doesn't qualify as a bug, since they actually got the correct finishing position. I'll give you an example;  Fjellis06 got eliminated at 03:06 when they were 17 players left. At 03:23 unibet_115235538 registers (they are now 17 players again) and bust a few minutes later etc. Situations like these are bound to occur in tournaments with late reg. from time to time. ... View more

And in case there are people that has same points,  how do you settle it , @Jeppe-Unibet ? Thanks ... View more

I had similar problem on 19th, around 18:00 CET - I forgot about it and now I can't find that hand in history (no "Load more" shows up, I can only see hands after 18:30) . I had many tables opened and it seemed like disconnection for a while, but then  all tables except one were working - iirc I was first to act on button with AA and green 'bet' button was not working (I could see the click animation, but there was no action) ... View more

@Stubbe-Unibet wrote: @Livertool wrote: Hesus, this is going nowhere again  There are million games out there. Developers must bring good enough game that interests players to proceed or game gets buried. Unibet has so many customers that no matter how bad poker they bring there would always be players.   You asked the question and I answered I don't agree it's not relevant. Relax and the bugs in general have been criticized a lot - to some extent it's totally fair and I get it - so some context never hurts. It's not meant as an excuse in a way, and I hope I've made it clear already that we do have too many bugs today, and it is being prioritized. There's not an identical software out there that we can compare to. RIO poker is probably what comes closest, and I don't think it'll take you long to find out how they're doing with bugs and issues Again, just for some context. I just wanted to make it clear, that a complete error-free experience isn't realistic (partly because some issues are on the customers end). Even when you've got hundreds of software developers, mistakes will happen and bugs slip through the QA net.  Yeah i know bug free thingy don't excist and you seem to get some action going so things seem to be getting better for unibet poker lovers.  But comparing to other/totally different products don't make sense. It doesn't mean that when you have loyal customers that you can serve them anything you want cause majority will continue playing no matter what. It is just greedy and bad business imo. ... View more

@NMPfan , tested it earlier today and it did work, but now it's not working for me either, so still some work to be done on this. Will talk to the devs tomorrow ... View more

Hey @Silverfox6. Really sorry about this issue. We've had grey screen issues before, but this looks like a new one. We're looking into it together with the poker provider, and I'll update you here when there's any news. ... View more

The bug is present right now. I opened the table before €10 Singularity start, but it was cancelled. Maybe this triggers it.     Tried the same with Qualifier to €25  Ticket after I restarted the client and it triggered the bug.     Will send the log from today after I finish my session. ... View more

@Esir wrote: @Stubbe-Unibet wrote: @WuDu, I've got a request with Relax for a change to the way notifications are shown + an option to disable them. I don't have an estimate yet, but it's something we're aware of and I agree it has to change @Stubbe-Unibet  is it possible to get some patch notes every time a new version is released so we can give some feedback on it? And maybe your thoughts behind the changes. I see v2.28.0 removed the color coding from streets history and previous hand which I think is not a good change.  Yes, will start posting these. Have been in workshops with Relax the entire week, so didn't have much time to post anything this time. I'm not sure if the color coding is an intentional change or a mistake - I don't have anything about that in the release notes, so it's likely the latter. ... View more

Possibly fixed with the reconnection improvement in the new release. Please let me know, if you experience this in the future! ... View more

The release that went out today should mitigate this issue. As disconnection/reconnection is very complex, it doesn't mean you'll never get disconnected (it's often an issue on the customer end), but the clients ability to reconnect has been improved. Really interested in hearing about your connection experience with the new release! ... View more

Now is O.K everything  !!! ... View more

unreal ))) ... View more

@triceraatopp wrote: Then we have @Psycho79 in red and in front of professor @Leo-Unibet sits another nice guy that I need help to fill in the name off    Hello, nice to meet you... again I'm not very often here because we have in Poland some law problems with Unibet site. But when I saw your cheers I  had to write something See you in next stops PaulDaPole ... View more

Might be, wasnt paying that much attention  ... View more

tyty ... View more

Im sorry for being a little bit salty, thanks for the reply  ... View more

This issue should now be fixed. It is possible that there're scenarios which aren't covered by the fix, so please do let us know, if you experience the issue! ... View more

@Destroyer666, it's up and running again. Apologies for the inconvenience. We're looking into why this happened ... View more

@XY, so far I've got two log files, and different issues were causing this issue, so it would be a big help, if you could send me your log file as well! ... View more

Wolfsburg will be tough. With Dortmund recent performance and defence, i think you will have to make 3-4 goals to win that one. Good luck  ... View more

Just realized now that these promo tournaments exist in march ( Too bad its omaha today :'( hope texas next week!! ... View more

Above two posts merged from another idea. MTT filter improvements will be part of a bigger project of improving the MTT lobby. ... View more

@cris1285 wrote: I told you guys, Bundesliga is not a strong league anymore.  Now everyone wants Porto or Ajax, but i think Ajax is really dangerous.  A little bit of a populistic stance you're taking there, don't you agree? The results were bad, how we reached these results was even worse, however that's the result of one single season. 4 EPL teams reached the 1/4-finals, that's as many teams as in the past 3 seasons combined! The BVB has one of the youngest teams and we basically only had one bad half in Tottenham. Bayern lost to Liverpool (nothing to be ashamed of) in part due to poor coaching, but they're going to invest 200 M+ this summer. Schalke is fighting relegation and was just incredibly, incredibly lucky to play in the UCL and reach the 1/8-finals. You won't be bothered with them over the next few years, don't worry!  The Bundesliga has a lot of young players/teams coming up, with the BVB, Red Bull, Leverkusen and Gladbach. Next year, you'll see a much better UCL performance from them... ... View more

As explained above, there're ways of doing this today. Considering this and the current backlog, I'll be closing this one. ... View more

This is some feedback that @DaVitsche already mentioned but I'll mention it here too. on PC cash games we have an option to select our default topup either min or max and that setting remains for all tables, on mobile there is no such setting, it's always at 0 by default so you always have to drag, which is a bit of a drag on mobile PC   Mobile Could just add 2 radio buttons next to min or max that you can select without all the text that is on the PC version, shouldn't take up too much space, maybe at each end of the dragable bar. Also make it remember that setting like on PC.    ... View more